Ask HN: Optimal number of employees? How do I determine how many employees I should hire for my startup throughout its lifecycle? |
Ask HN: Optimal number of employees? How do I determine how many employees I should hire for my startup throughout its lifecycle? |
If the answer to all those is yes, it's time to hire. Otherwise, it's not.
Customer service is a great example of this. A good CS person is going to create value for you in the long run (retaining customers, and preserving relationships). Your still going to be aligning income to staffing, but the numbers may be a bit less tangible in some cases.
- Hiring is only part of your wider planning process. Do you know what you need to do in the future? If so, use that as a guide.
- Hiring is only part of your wider budgeting process. You will want to create a financial plan for your business, in order to force yourself to be explicit about your assumptions, and to work out whether there is a viable business there.
- Other similar companies may provide some indication of what you need, e.g. if you're a SaaS business then you could look at other SaaS business with similar customers and deal sizes, to figure out how many sales people you need for a given volume of sales. But you should probably do your own thinking bottom up first, rather than just triangulating from external data.