Ask HN: Been getting calls from “Windows technical department”

3 points by helvetican 10 years ago | 9 comments

I have been getting calls from "Windows technical department" in the last few days. First one I can laugh on. Second time, after asking windows key repeatedly, the person started calling foul names. The latter calls, I just ignored them. Once they called me twice a day, without to bother to change the calling number. I know it's a scam by less respectful people. How can we prevent these people do harm?

loumf 10 years ago |

I try to waste as much of their time as possible. Usually they call when I'm just watching TV and messing with them is more fun.

helvetican 10 years ago | |

First call I messed with them. On the second call, he asked me to press the Win keyboard key (not the Windows key as I initially wrote - sorry), where I played dumb and told him I could not find it. That was when he blasted names on me and my mother. It was a good experiment to know what kind of people the person is, but I sure won't let the person talk to my parents or grandparents that foul.

Zuider 10 years ago |

I am guessing that these are petty crooks trying to cash in on the market for Windows keys. They need something that looks valid, so their victim will pay. The owner of the Windows key will not be harmed apart from the harassment by phone, and the buyer who got stiffed has little chance for redress, except to get the scammer's current alias banned.

helvetican 10 years ago | |

I think I have mislead you, sorry. He was asking for the Win keyboard key, to make me open the Start menu. I think he was going to go similar to this article http://www.makeuseof.com/tag/anatomy-scam-windows-tech-suppo...

Zuider 10 years ago | | |

Ah, I understand. I must have a criminal mind. to have come up with a scam that no-one is using yet.

gus_massa 10 years ago |

My telephone has a nice "hold" button that close the mic and place music to the caller. In similar cases, I just ask "Can you wait me for a minute?" and when they answer "yes" I just put them in hold :) .

zhte415 10 years ago |

Report their telephone number to the police / financial authorities (it sounds like they're pushing for payment / financial details with 'Windows Key' as a ruse) as phishers, that's all.

6d0debc071 10 years ago |

I don't think you can prevent them from taking advantage of people, not without a system to network trust tied to hard to change IDs.

helvetican 10 years ago |

Correction, should be: "after asking to press the Win keyboard key" not "after asking windows key"