Onboarding teardowns(useronboard.com) |
Onboarding teardowns(useronboard.com) |
It's sad because the best times for me to look at it is on my phone and it's incredibly good content. It still seems okay on larger screens.
Please understand, I'm not dissing your site. I only give (hopefully useful) feedback because it's awesome.
None of these sites are in a vacuum. Would love to see a few of them get reviewed again in the future to see if they got better or worse. Slack, Basecamp, Gmail as examples of example of small, medium and large sites.
As for re-reviewing them, thats definitely something I'd like to get to at some point. For now, though, I'm just a single person and can only review so many as it is!
One quick note: I noticed you are blurring sensitive info (for example in Hulu's case) and I recommend you don't do that. Just capture the screenshot before you enter the info. There are techniques to recover blurred text and your blurred text are not fully covered up so you may end up leaking the info.
https://developer.apple.com/library/ios/documentation/CoreLo...
The only thing I hate is that they are too slow to make new onboarding teardowns!
My favorite - how they criticize Apple Music's onboarding process: https://www.useronboard.com/how-applemusic-onboards-new-user...
Maybe not directly related but when you go to download Chrome from chrome.com it forces you to watch an animation first, very unnecessary and frustrating.
Onboarding should take existing users into consideration and let them easily log right in.
Every startup should check out (and learn from) these onboarding teardowns — they're awesome.
Sam-- any thoughts on how many screens someone should have to go through, or tips for reducing that number?
Or, if perhaps sometimes it's better to do something in multiple screens that many of us developer types would group onto one screen (Slack comes to mind here)?
Thanks for your contributions to making software easier to use.
I tend to think less in terms of screens and more in user momentum -- how quickly and substantially are they making progress in what they set out to do when they signed up?
It would have been interesting to be "a fly on the wall" and see how some of these evolved over time. I suspect some of the oddities initially started with a good set of screens, but then a new piece was later tacked on without a full audit or without the resources to change everything else.
Or do most of your clients come from referrals or recurring work from existing clients?
