Amazon SES Verification Email Flagged as Spam

3 points by tasteup 9 years ago | 4 comments

I've decided to move an email campaign over to Amazon SES to save on some overhead. During the "verify email" process, I kept checking my inbox over and over again for the email to come through. After hitting resend 3 times, I decided to log into the web client and found the 3 verification emails in the spam folder.

Is this an issue with my set up or something that just happens sometimes? I was under the impression SES uses professional grade IPs that have fairly good rep among ISPs. This certainly doesn't leave a good first impression.

http://i.imgur.com/CuJmuTj.png

Note: I'm using zoho mail to receive inbound mail.

elie_CH 9 years ago |

Not sure if they let you personalise your SPF / DKIM now, but this might be the issue.

tasteup 9 years ago | |

They do. But this occurred during the verification process. Meaning, the amazon email was sent to spam (not an email I tried to send).

lightlyused 9 years ago |

What is a professional grade IP?

tasteup 9 years ago | |

ESPs warm up their ips and prepare them before putting them into production, where they're tasked with sending billions of emails on a regular basis. These IPs used in production are considered "professional grade".

https://sendgrid.com/docs/Classroom/Deliver/Delivery_Introdu...