Sparkpost.com from sendgrid [very bad experience] We left Mandrill for the same reasons everyone else did. We migrated to sendgrid but then their formatting of our emails was quite odd. We pushed through but after a few months, decided it was too much overhead (emails going as plain text and html when only wanting text) We signed up with sparkpost yesterday around 9am. Purchased the 100k account and our own IP. Email sent was only about 11k emails which are just notification emails to the same 10-15 people. 4am I wake up to an email that says account was downgraded per our request. I wake up and go look at my terminal and our account was suspended. Suspended for sending emails using an email service? I immediately wrote them but as of yet, have not heard a peep. No warning, just poof.. account suspended. When I goto my billing tab in the account it says the account was terminated. I am posting this as a message for people to be aware. I already have a mailgun account and will start using that unless I hear back from sparkpost. If I do, I will update this post, actually, I will update it either way in the next 24 hours. |