"one customer who has a poor experience is one too many,” said Jon Flaxman"

So HP is apologizing a bit, pointing out they'll do it again ("Mr. Flaxman said HP would continue such practices, which may prevent some third-party supplies from working.") and offers more transparency. I can imagine transparency is a new paragraph in the user manual or a checkbox to tick to install the software.

'We will continue to use security features to protect the quality of our customer experience' sounds like they are saying that the same thing will just happen again