Ask HN: How do you deal with snark on an open-source project?

1 points by lollipop25 9 years ago | 1 comment

I'm not talking about Twitter snark or HN snark where an all-out nerd war can happen in a snap and nobody really cares. I'm talking about snark thrown in a Github issue.

How do you deal with that while maintaining composure but not totally ignoring the poster?

thisone 9 years ago |

I'm not exactly good at it, but you need to ignore the snark as you see it.

Ignoring the snark, you then see if the issue really exists/is a fair point/is something you care about, and you respond as you would to any non-snark filled issue.

I don't see a point in trying to provoke the person, or 'educate' them, just respond neutrally and professionally, or happy and chipper if you can do it without it dripping in irony.