Is Zerigo (DNS provider) shutting down?

2 points by erre 9 years ago | 6 comments

I've received an email (purportedly) from Zerigo, saying:

  Dear Zerigo Customer, 
  
  Effective April 30, 2017, Zerigo DNS will shut down permanently. We thank you for your  
  business and apologize for this inconvenience. 

  If you are managing a public Web site or other Internet domain using Zerigo DNS, you must
  migrate to an alternative DNS provider prior to April 30th, 2017 in order to prevent a DNS
  error message from displaying when a user visits your website.

They go on to suggest migrating to Route 53. However, I can't find anything on their website, only a Reddit thread (https://www.reddit.com/r/sysadmin/comments/5nt8dh/zerigo_shutting_down_dns_service/). Does anyone have more information on this?

Edit to add: the email looks legitimate at first glance, and unlike the one on the Reddit thread does not come from "Rexx.com". It hasn't fallen into Gmail's spam box either.

StuntPope 9 years ago |

Bummer. We (easyDNS) were pursuing the idea of acquiring Zerigo, I guess that isn't going to happen now....

https://www.easydns.com/blog/2017/03/14/our-efforts-to-acqui...

squid_ca 9 years ago |

There is a link in the email to "view this email as a web page" which redirects to a page on 8x8.com (the parent company of Zerigo), so I assume it's legit.

limonys 9 years ago |

Yes, we had the same email today. Their support email address bounces right back. One to Sales didn't but I have v low expectations of getting a reply. Can't find anything on their site or 8x8...

Aphataeros 9 years ago |

I just called Zerigo's support hotline, they confirmed that Zerigo is EOL with April 30th. 8x8 (Their parent company) wants to go into a different direction.

limonys 9 years ago |

Ah, hang on. The link to Amazon Route 53 is bogus...

qes 9 years ago | |

Just got this email forwarded to me, and I also got the one from Rexx a while back. This one looks legit but those URL's in this email are a huge red flag.