Show HN: Customer Analytics for your Websites

Show HN: Customer Analytics for your Websites(statvoo.com)

10 points by _ao789 8 years ago

bardworx 8 years ago |

I have a question: I want to know more about your product. Since I’m the guy who would be selling this to my team and implementing it, I wanted to get a high level view of what your product does.

However, when going to the site, I only got blurbs, a sign up/form/you-want-my-info form and all the interesting stuff scrolling in the background.

I’m not going to click your links. In most cases, I wouldn’t even post a comment (I was just genuinely curious about your customer tracking and hopefully this comment is constructive).

Dear developer, please sell me your wares. I don’t care about the carefully crafted blurbs or delusions of grandeur that you promise. Please say “we help track your front-end bugs, errors, and customer action. We achieve this via loading this script file and attaching these event listeners that populate the following reports. Here’s a demo of what it can do.”

This seems straight forward and targets your desired demographic. I wish you best of luck.

_ao789 8 years ago | |

Thank you for your honesty and comments, they are much appreciated.

I will look into putting this information down on a developers page so that individuals (such as yourself) who want more detailed information don't have to look too far; while others are not forced to know all the ins-and-outs as soon as they land on the homepage.

If you have any specific questions or concerns until then, I am happy to answer them.

Gys 8 years ago |

Footer:

To be honest, the design indeed looks a bit old fashioned ;-)

You should add some comparison to other services, like Google Analytics. Because I use that regularly and was wondering how your service would be different. And then there are many more alternatives. Your added value is not clear. Don't make me think (why you are better, cheaper, more safe, extra features, ....).