This came out of my experience as a user researcher, where we'd spend hours onboarding people into studies - having them sign consent forms, be sent study information, scheduling time, sending reminders and payments.
As it turns out, this problem exists in a number of domains, especially any kind of onboarding of employees.
One question we get often is "Can't people just do this with Zapier?"
The answer to that is, not really, for a couple primary reasons:
- Zapier is fantastic for people who are somewhat technically minded, however, falls quite short with lay audiences (think about a membership coordinator working at a non-profit, or an HR assistant). While some of these audiences are adept at using tools like Zapier, a huge portion aren't. They need a single, centralized place.
- Zapier (and related) aren't particularly good at handling people through a process. They're great for shuffling data around, but not great at both showing where people are, as well as providing people-oriented interactions (automated reminders, etc).
In short, CrowdSync is for helping to put a number of people through the same process, where repetitive work can easily be systemized and tracked.
Would love any feedback, thoughts and questions!