Here is a great article on the subject:

"Why hasn’t the internet cut out the agent, even as houses sell to internet companies with the click of a button? In part because consumers aren’t really trying to inject any startup pizzazz into the largest (and most complex) transaction of their lives."

https://slate.com/technology/2018/06/redfin-zillow-and-opend...

"Your house is not in a neighborhood we support right now,..."

Well, gee, given that I live in the middle of the hottest market on the continent, you might want to mention how limited your scope is before dupes like me waste time navigating through the process.