Anyone else get their DeepRacer order cancelled?

2 points by gherlein 6 years ago | 4 comments

From Amazon: "Due to a lack of availability, we will not be able to obtain the following item from your order. We've canceled the item and apologize for the inconvenience. If you see a charge for the canceled item, we will refund you within 1-2 business days. If you are still interested in purchasing this item, it may be available from other sellers. Please visit the detail page for this item below."

That page just says it's cancelled. Anyone else?

SweetLlamaMyth 6 years ago |

Good News! AWS Support is saying that the cancellation was an error that they're working to correct: https://twitter.com/AWSSupport/status/1151567356394659849

rlenk 6 years ago |

I received the same message from them. What's odd is that earlier today, the order status showed that it was due to be delivered this evening. However, now I'm not able to find any trace of the order on Amazon. It doesn't show as cancelled... it's like it never happened.

inindev 6 years ago |

The same thing happened to me and I contacted the Amazon order center. I spoke to a contact center agent who told me tough luck. It would be nice if they let their agents know about this mistake.

endoplatypus 6 years ago |

Yes same here. Seems weird since they just handed out 50 dollars worth of AWS credits for the continued delay, along with an explanation of why it was being pushed back and a new ETA.