The Atlassian status page (https://status.atlassian.com) confirms an active incident on the following services:
JIRA Software, JIRA Service Desk, JIRA Core and Confluence.
Does this impact you if you run Jira on your own servers? My understanding is most companies run Jira themselves and Atlassian AFAIK only runs a "tutorial"-kind instance (unlike say Gitlab where a lot of customers run the project themselves but they also have a real public instance you can choose to use). I don't know if the self-hosted instances need Atlassian to be online to function, if they call home.
We use Jira Cloud, it's a proper service, not a tutorial instance. I thought quite a lot of companies use the cloud version. Have tried to setting up Jira server in house but it's not worth the cost or effort.
Edit: We are a small team of <10 so its cloud license cost is quite good for us.
I see, I genuinely wasn't aware they has this offering, I only vaguely remember finding an instance they literally had prepared with tickets showcasing the Scrum workflow when I looking for a way to show Jira to a friend interested in becoming a software tester where I couldn't show the on premise instance we had in the company I worked in at the time.
It seems that Jira/Confluence and few other Atlassian cloud products are down for almost 2 hours now. Do they offer 99.9% SLA? If yes, then they do not meet that now. Customers should remember to apply for "Service Credits"! https://www.atlassian.com/legal/sla
Came across this from a news article[1]: "Of Atlassian’s nearly 153,000 total customers, greater than 125,000 already have at least one of the company’s cloud products. More than 90% of new Atlassian customers start in the cloud."