Ask HN: How do you acknowledge though not agree with people's statements? I often find that I nod approvingly when people present their point of view. I notice I do this as a sign that I understand what they are communicating, but I often find that I do not agree with their points. So, how do you signify/communicate that you understand what people say, without showing that you agree with them? |
I tend to say confirmatory statements such as "I understand," "I follow you," "I hear what you're saying.", in contrast to "Mmhmm","yep","yeah","totally","right", or other phrases which indicate assent.
Protip: Avoid use of phrases which indicate you're about to turn the tables on them until they get a chance to get their full thoughts out, such as "ok" (depending on tone), "yes, but", etc. Ask probing questions which draw out assumptions and fully understand their POV first. Being heard and understood makes it a lot easier to have a conversation on the merits.
If you're in India though, you can use the sideways head bobble. Super effective. (I am not Indian but work in/with many from that culture)
Im also leaning towards the suggestions of "I understand" etc. I think the border between confirmatory and agreement is super thin and somewhat dangerous since you do not have to agree with someone/something just because you understand what they are saying.
"I understand that you have difficulties figuring out how to acknowledge what others tell you without necessarily agreeing with what they said. In particular you find that nodding is problematic because of its ambiguity, and you are therefore interested in hearing how other people would deal with this issue."
Have you ever read any Marshall Rosenberg? He's all about that.
So, as they make their point through a sentence, I nod/concur with the statement they made to show I understand and do not have a question regarding the statement (sometimes I would need clarification to fully grasp their point). After they are done I respond with either counter-argument or continue the conversation.