What's the story behind this? The author is Rachel Kroll who was a production engineer at Facebook. Based on the post it's clear she left Facebook for another opportunity and has been there just over a year (just enough to vest) and left because the company's culture is irreparably broken. The only hint about what company it may be is the title, which suggests she's referring to Lyft. That said, I couldn't find any LinkedIn or other reference via Google to suggest that that is where she went after Facebook.

i strongly suspect that nearly every time i've gone to the ceo with a clearly articulated case about how engineering is a mess and it needs radical rethought...

after assuring me how much they value my opinion, and apologizing for not having more time to go into it right now, they immediately contact the vpe or d-engineering and say..

cant you keep a muzzle on your people - i had to sit through 30 minutes of bitching about a bunch of stuff i really dont care about...and customer y is really getting pretty on edge about feature x .. just get me that damn thing

I find this writing style completely unreadable.

Lyft's reputation is nowhere near as well known as Uber's. I'm curious to hear if they've fallen into the same trap of "just hire smart people and see what they do" without clear direction.