Ask HN: How legal is recording sessions?

2 points by maksimpiriyev 6 years ago | 4 comments

Is it legal to record identified sessions, and then playback internally for marketing or sales purposes without recording form inputs but only the way user scrolls?

dyeje 6 years ago |

Seems to be legal because HotJar, FullStory, etc offer it as a service. Maybe ask their customer service.

maksimpiriyev 6 years ago | |

they claim they do unidentified, what if the session is identified ?

jlgaddis 6 years ago |

"Ask your lawyer if taking legal advice from random strangers on the Internet is right for you."

pwg 6 years ago |

Consult an attorney.