The most important part of a product is actually the text

The most important part of a product is actually the text(blog.dittowords.com)

18 points by jessouyang 5 years ago | 2 comments

probe 5 years ago |

"Over coffee, John Saito once mentioned to us that the product of Dropbox itself had more words than a Harry Potter novel!"

Wow that is actually super cool to think about. I wonder what they mean by this (i.e. is it the product itself or does it include things like T&C)? I wonder what a comparison looks like for a more documentation heavy company (ex. Stripe)

brianjunyinchan 5 years ago |

It was quite interesting to see product copy on checkout pages evolve overnight in hospitality and delivery apps when COVID took hold in mid March.