Xfinity/Comcast Outage Near Chico. They claim a restore time of 3 am Pacific. Anyone else? |
Xfinity/Comcast Outage Near Chico. They claim a restore time of 3 am Pacific. Anyone else? |
Clearly, that page is geared to reducing their support phone call volume when a bunch of customers' internet goes kaput... which makes sense. Interactively calling-in human-to-human to learn generic, broadcast-able information is expensive for all involved when b2c phone support ought to be cut-down to special cases, emergencies, clarifications, and detailed questions not answered elsewhere. (And hand-holding VIP customers who pay piles of money.)