Gandi – Why we retired the security question

Gandi – Why we retired the security question(news.gandi.net)

3 points by ddacunha 5 years ago | 5 comments

Jaruzel 5 years ago |

In the UK the NCSC[1] also no longer advocate security questions such as these and recommends using MFA to recover lost passwords. Additionally they also advocate non-expiring passwords, as ironically, having to change a password every 30 days actually causes users to use less secure passwords (i.e. Monday1, Monday2, Monday3 etc.).

[1] https://www.ncsc.gov.uk/

sha666sum 5 years ago |

This URL includes a bunch of tracking parameters. Cleaned version: https://news.gandi.net/en/2020/07/why-we-retired-the-securit...

FunSociety 5 years ago |

Using the email to trigger a password recovery is a good solution. But in the end, you are just outsourcing your "self-care" problem to the email provider.

Normille 5 years ago | |

That works as long as you to know the email you signed up with and have forgotten the password. But what if it's the other way round?

I'd imagine most web savvy people these days have several email addresses and lots of us will use disposable emails or tricks like adding '+something' to our emails when we sign up.

I've recently run into this problem on a couple of sites [I'm thinking Trustpilot and Mastodon but could be wrong], whereby my password manager had saved my login name and password but, when I returned to the site, it wanted me to login with my email address and password. [inconsistent naming of form fields twixt registration screen and login screen, no doubt].

I couldn't remember which of my half dozen or so email addresses or "+"-added variations of them I'd used, or if I'd used a disposable email like Mailinator to sign up. So I clicked on the "forgot login" link --which then asked enter my account email address, in order to be sent a password reset link!

Normille 5 years ago |

Another favourite of mine is when sites ask your date of birth as a security question. Y'know, that top secret piece of info known only to; yourself, your family, most of your friends, anyone you've ever worked for, anyone you've ever filled in a form for... etc.

Which is why, when sites require me to setup answers for these dumb security questions, I always invent ridiculous ones and then save those along with the password in my password manager.

It did partially backfire one time though when my insurance co. had to ring me and asked me to confirm my mother's maiden name. I don't think they believed me when I replied it was "Hitler".