We are still working on a solution for the replacement chargers, but unfortunately it is a lengthy process. Don't worry we didn't forget about it and will be in touch once we have a solution!

Glad to hear you're on board, Dylan. We (OPAS) are excited to be working with WakeMate and are looking forward to getting this product to a wider audience.

Hi, this is Reid at OPAS, the forwarding service WakeMate is working with. Just to clarify, we offer two membership plans: the "Package & Mail" plan requires the $15 monthly fee you're referring to, but our "Package Only" plan does not require any monthly fee. So if you don't need to receive mail documents, you can sign up for the Package Only membership and save an additional $15. Hope this helps!

What?? That's absolutely ridiculous.The order form made no mention of this. I'm going to cancel my order now. I've looked past the hardware faults and other issues but not being upfront on the overall price is just disrespectful.

I'm fairly disappointed. When it works, the data is really interesting. I'm on my second unit, and they've both been really really flaky, mostly battery issues as far as I can tell. Annoying to use (constantly have to find a little tiny switch and turn it of and back on again).

I guess for a $49 sleep monitor what do I expect? My sense, having had a taste for what it could do, is that I'd rather pay a bit more if it meant more reliability. It's frustrating when your data collection is thrown off by a lost night, or when the alarm doesn't go off at the right time because it lost its connection.

Just having the data alone for me is worth $60. How you make it actionable is still largely up to you. If you're having negative sleep patterns, Wakemate will likely help you identify when they are happening or possibly the cause (ie tracking workouts). But Wakemate won't make you go to bed earlier, thats up to the user.

So it might be difficult to find empirical data on whether it improves your daily energy.

I've had a similar issue with my own product that tracks health data.

I've had a sleep cycle alarm clock for a couple of years now (they've been available long before this WakeMate thing, and mine also collects sleep data, altough I guess the WakeMate interface is much nicer) and although it kinda works, don't expect to wake up refreshed if you're shortchanging yourself on sleep. If you're only getting 5 hours of sleep a night you're going to wake up tired no matter what.

Since most of the time I don't really have to get up at a specific time, I usually let myself be woken up by the sunlight, which is the most consistently effective way of waking up refreshed that I've found.

I'm a huge fan of it. Even though my wife probably throws off my true sleep score, I still love having the data and seeing what affects my sleep.

Well, if you use any alarm clocks isn't that the case already?

I've been using my wakemate for a few weeks now in a shared bed, but my girlfriend wakes up several hours earlier than me. Since I'm able to ignore her alarm I've never had an issue.

I imagine that since the wakemate wakes up fairly gently (most of the alarm sounds it comes with are pretty calm) and since it tries to wake you up during your lightest sleep, your partner is likely not in their lightest. At worst they could rise to near-awake until you shut off your alarm.

Even if you could have two wakemates syncing together finding a shared near-awake state to wake you both up might be statistically difficult :)

Another thing to keep in mind is Wakemate works by measuring movement during your sleep.

I've noticed that if I'm asleep with my Wakemate running and my girlfriend is working on her laptop in bed or gets up to fix a drink the movement created can show up on the Wakemate and affect my score.

It's ok for couples but definitely the ideal situation is people sleeping on their own, I think.

Hi. We used to ship to Russia, but we've recently had to cancel service there because the country's customs authorities no longer accept personal import shipments. We apologize for the interruption and we're currently trying to find a solution to help you and other members access products like WakeMate.