Ask HN: Why a big org like Amazon release a mediocer windows primevideo app?

1 points by anongoesprivate 5 years ago | 4 comments

i have been using the Amazon PrimeVideo for Windows recently,mostly for downloading in hi-res and view on Weekend with out buffering issues.

the app seems to be lacking even Basic Q/A in lot of things, for example a simple download feature they have is not downloading anything and if we minimize it the download restarts , it works very unpredictably.

so my question is how a Big org like amazon that produce stable platforms like AWS, but at the same time produce a mediocre products like this

what structure they have in terms of engineering, that's making this differences?

thesuperbigfrog 5 years ago |

It was probably written by an intern and maintained by an overworked team.

I would recommend giving feedback using a bug reporting or feedback dialogue if it exists in the app. (I have no idea I don't use Windows at home and have never used the app.)

If you downloaded the app from the Windows App Store, you could leave a review there and might get developer contact info for feedback there too.

anongoesprivate 5 years ago | |

yeah, i have given feedback via the help chat in the app already, I'm just curios how these simple things got missed, considering how huge the organizations is and it have most talented people in it, like what kind of process will lead to this, in a structured org like amazon

speedgoose 5 years ago |

Different teams, different budgets. The app may also be made by another company.

anongoesprivate 5 years ago | |

between the copyright they will be paying for movies and shows, the development cost will be very minimal i think, their web app and android app is pretty good, as for last point , prime video seems like a major product , will amazon outsource it?