Google stops selling Nest Secure, still offers support(support.google.com) |
Google stops selling Nest Secure, still offers support(support.google.com) |
https://www.theverge.com/2016/4/4/11362928/google-nest-revol...
Cloud compute is an even starker example: Google lost the second-mover cloud space to Microsoft and they lost it because the relevant decision-makers knew Google's reputation.
It's a big gamble to port a game to Stadia, and risk customers being mad at you, when Google inevitably pulls the plug
Anecdotally I know some people who express irritation at the rotating plethora of messaging apps. I also know some mildly inconvenienced by the whole Google Play Music/Youtube Music nonsense, although I never got the impression that GPM was a market leader in the streaming space.
BUT I stopped short of buying it because I have Google home mini which never seems to be able to register my preferred temperature unit (Celcius) regardless of how many times I have tried on its not-so-intuitive home app (plus can no longer connect to its Bluetooth for playing YouTube videos for example). That and reading a bunch of news/comments like this thread helps me make a fairly quick decision to not purchase Chromecast.
I sincerely hope Google CEO or someone who really cares about their org's reputation see people complaining about their product strategy. They should learn how to keep what's working and most importantly, to not venture into anything unless they can commit to it for at least 10 years. Of course, they have their cash cow, which is the advertising/search unit, so maybe they'll never care.
I'm not in the US though.
It's also just _really_ nice. They put a lot of thoughtfulness into the Nest Detect motion/door open sensor. They filter out my dogs near perfectly. The voice warnings are great and useful. The keypad is nice. And it's integrated into the Nest app so I have a one-stop shop.
Google just invested $400M into ADT... so I have to believe these things are related. They also committed to re-manufacturing Nest Detects, so they're not _completely_ sunsetting this. I wonder if they have another version of this, or an ADT-linked version that just got delayed by pandemic, but they sold through their stock and decided to do this in the interim, but I feel like it's weird they wouldn't just announce that.
It's worth noting that the monitoring service for Nest Secure is NOT ADT, it's Brinks/Moni. So I wonder if that's a big part of their reasoning. They've put their money behind a direct competitor essentially, so maybe they don't want to feed money away from their new investment.
I'm more worried about the clear writing on the wall to spin down the Nest app. The Google Home duplicated work is simply no where near parity yet, and I fear it won't be for quite some time. When they eventually tell us they're sunsetting the Nest app (in a year or two, if I had to guess, maybe sooner?), I really hope they'll have the scrubber timeline view and maintain the auto-lock and such.
As someone who's bought fully into the Google Home/Nest ecosystem, but is also keenly aware of Google's penchant for Old Yellering the hell out of things... this doesn't really surprise me. But I hope they support it for a long time to come. It's a really nice system.
We said no to an ADT system since it was expensive and required two year contract and favored Nest secure instead, so this is disappointing.
It seems like Ring is in it to win it unlike Nest for some reason.
No, they aren't. They were acquired by Moni, a separate company.
But now I really regret it. I have a 3 year deal w/ Google's partner for Nest Secure, and I wouldn't be surprised once those 3 years are up that they'll sunset the device completely.
So disappointed in Google.
ahaha I have never been amused by a bounce exit intent before
I feel lucky today. I picked the other provider.
I was impressed by how aggressively pro-consumer they were with that shutdown. To the point I would trust them more than other orgs with similar products
https://www.reuters.com/article/us-google-adt-stake-idUSKBN2...
Does anyone know of any comparable, high-tech systems?
Instead of downvoting a simple yes or no would have been more helpful for me. I still don't know the answer by the way, but as far as I can tell from reading up its the same. In case anyone else is wondering also.
[1] https://www.facebook.com/PhilteqHikvision/videos/35218484261...
I'm not seeing anything beyond cameras and a doorbell. No panel, door sensors, window sensors, motion detectors, etc.
[edit] Only available through a reseller [1]
Google, on the other hand, has had to build these relationships from scratch with it’s only advantage being advanced software and infrastructure which reduce costs.
Disclaimer: I work at Google opinions are my own
I've seen the AWS vs Azure vs GCP drama play out a few times, once on a team with significant Microsoft legacy and twice without. In my judgement, the MS legacy, even at its most potent, was a smaller consideration than Google's unmitigated weakness, every manager's worst nightmare: the concrete risk that Google would cancel something and the manager would get blamed for not seeing it coming. Maybe I've just been blessed to work at non-dysfunctional companies where non-technical management asks the opinion of technical management on technical matters, but technical management is highly cognizant of this risk and has been for a decade.
My recommendation would have been to go on offense. Make AWS's constant over-promising and under-delivering a meme. Make Microsoft's we-have-altered-the-deal-pray-we-dont-alter-it-further enterprise pricing a meme (compare to: google and gmail are still free). Build counterveiling fears in that technical manager's mind, no lying required, because Amazon and MS earned those criticisms and they earned them hard.
Now it's probably too late. Too bad. So it goes.
It has a reputation for killing cloud products like classic VPNs in GCP too, a significant part of our cloud infrastructure. Distrust is earned in this case.
App Engine did launch earlier, but that was not a general purpose AWS competitor.
Also Revolv was more of an acquihire, they shut it down almost immediately after they acquired it in 2016. You could say that Revolv failed. If google didn't purchase it they might have closed anyway with no refunds plus a bunch of people unemployed.
It sucks that it happened but I don't think your comment qualifies well what really transpired.
http://www.theendofownership.com/blog/2016/7/14/ftcs-revolv-...
To clarify, the $300 wasn't a lifetime subscription fee, that was the whole price of the device which was sold with "lifetime subscription" as a major selling point compared to competitors with monthly fees.
Another similar story, Wink hubs were sold as not needing a subscription, and then added one later. Announced with 1 week warning, date was pushed back, but went into effect earlier this year. If you don't subscribe, it mostly stops working.
I can't imagine buying a non-subscription smarthome device unless they can be managed locally with Home Assistant or similar.
At least when you buy a device advertised with a subscription you know they have a business model. Except for certain companies where that business model is "We love to discontinue all of our projects."
The subscription announcement did seem very rushed, and oddly toned- kind of felt like “this is our last option and we’re probably going under without it”.
Here’s the thing, I believe they should’ve been charging it all along. Backend infrastructure isn’t free and hardware doesn’t usually have amazing margins (though maybe consumer IoT is better than some areas).
There’s a difference between Google and Wink though, Wink actually offers product support AND they’ve continued to upgrade their offering through the years instead of killing it off every 9-18 months.
Maybe Wink has changed (it’s been a long time since I interacted with anyone) but there was a time early on where I was on the phone with product support (who arranged for and called ME vs a 1-800 hold) with a pot (as in cooking) over my Wink Hub in the front yard with an extension cord trying to complete a firmware upgrade that had a very particular bug.
Later on, I was given an API key to create my own integration, just by asking for one.
I had gone years with them and all the money they ever had gotten from me was the $49-$99 (can’t recall) for the first Hub I purchased and all they did was continue offering a reliable service quietly.
I don’t ever recall them touting “forever free”, but I’m sure they mentioned no subscription somewhere in their advertising over the years.
It is almost like saying you can't trust computers in medical field because consumer windows 95 machines crash.
Disclosure: Work at Google.
https://medium.com/@steve.yegge/dear-google-cloud-your-depre...
Google has squandered their goodwill with the community the last 10 years, and it's always the current/former Googler's who can't seem to see it.
people who aren’t serious enough to buy a gaming PC or a console but still want to play a games occasionally.
People who want to keep their lives simpler by converging to fewer devices
I am sure there are many more
Doesn't matter how flashy Stadia is, you're hardly going to get past the loading screen on AC Odessey/whatever before you run out of time.
Put another way: if Stadia has the games you want (big if now, but improving over time) why shell out for a console?