Help: AdSense bot misdiagnosed my traffic, no way to contact Google

6 points by jeremydavid 5 years ago | 3 comments

My website has a community of 500,000 users (all opted in), and I wanted to test AdSense as a monetization strategy. I registered, put up ads, and a week or so later I sent out an email to my list and had ~50,000 visitors to the page. $X,XXX revenue later, Google locked the account for "invalid traffic". I'm 99% sure the cause of this problem is that I went from 0-50,000 visitors in 24 hours (because I sent an email to my list) but there's no human in this review process. Is there someone here at Google I can reach out to and explain the situation in more detail? It's been nearly 2 months (the review was supposed to take 1 month maximum) and the account is still limited. Thanks!

giantg2 5 years ago |

I feel like a lot of these sorts of scenarios should be reported as bugs. It seems like a mischaracterization and that the process is broken.

I suppose Google doesn't really care since we aren't really customers (were the resource being mined). This might even be considered a feature to them since they don't need customer service reps to handle it.

dazc 5 years ago |

Find another way to monetize the site. It is likely that adsense is not going to be the great earner you think it may be?

patatino 5 years ago |

Another day, another thread. I hope somehow google will be forced to offer real support.