Where do users look first?

Where do users look first?(gazehawk.com)

59 points by jgershen 14 years ago | 10 comments

anrevl01 14 years ago |

Unless the test subjects were looking at a blank screen these results are misleading. Most websites are designed with visual focus at the top left (logo) and middle of the page, therefore people look there first because the design leads their eyes there. If there is no visually leading content on the page, I imagine the results would be much more random-looking.

lbarrow 14 years ago | |

GazeHawk intern here -- I wrote the article.

I have to disagree. The entire argument of the article is that people learn a specific pattern for looking at websites that they don't use in other contexts; putting a blank screen in front of them wouldn't trigger this pattern.

The test subjects were looking at a large variety of websites. Some used the top-left logo design and some didn't, but this didn't seem to make a difference -- almost everyone looked up and left with their second fixation. I might update the post to make this more clear.

nhebb 14 years ago | | |

I'd be interested to know a couple of things. First, what types of sites were the people in the study were looking at? My gut feel is that I look at news sites in a different way than I look at product sites, for example. Second, for product sites, where do users look when they are seeking a call to action? When I first view a page I am looking for information. went I want to take action, I scan around looking for a button or link.

joshuacc 14 years ago |

I'm guessing that the study was conducted with readers of a left-to-right language. I wonder what the results of a study on right-to-left or top-to-bottom readers would be.

JoachimSchipper 14 years ago | |

Yes, the article says so explicitly. I'd expect right-to-left readers to essentially mirror left-to-right readers' movements, and a quick look at the design of e.g. www.al-jazeera.net supports this. (Amusingly, the only thing in the top left is labeled "English".)

bornon5 14 years ago |

At art school, we were taught that in movies and paintings, a person's gaze tends to enter in the upper right, and loop around in a C shape, exiting the frame on the lower right. Therefore, it's the job of the artist to compose the image to sweep the viewer back up on the right side, to repeat the cycle.

We didn't do eye tracking studies to confirm this, but in analyzing intuitively "good" images vs. "bad" ones, the good ones invariably catered to this kind of eye movement.

Websites control the eye so differently (and more rigidly) than how representational images do, that I wouldn't expect the two to generate similar viewer interactions.

tansey 14 years ago |

>The conclusion we can draw from all this math is that overwhelmingly, people look at the top left of a website before moving on to other features. That’s where they expect navigational information to go; it’s where they expect to orient themselves. It’s also where you can capture their attention; and it’s where you should put your stuff.

And yet, GazeHawk's navigational info is at the top right. :)

louhong 14 years ago |

I would be interested to see the same data used with Asian websites where they read right to left to see the differences. I wonder if the print style of reading varies from how they consume websites.

ristretto 14 years ago |

I think there's a chicken-and-egg issue here, as most websites are designed with left or top navigation.

It's also dependent on the subject matter and expectations of the subjects. Alfred Yarbus did eye tracking studies in the 60s that show that there is no "default" saccade path: http://en.wikipedia.org/wiki/Eye_tracking

entrepreneurial 14 years ago |

Awesome Info!