I am Kaushik, Co-Founder of Spike.sh

We build Spike.sh to be a very simple incident alerting alternative to Pagerduty. I had put shown this community what we had built 2 years ago as well (https://news.ycombinator.com/item?id=24503585)

It didn't get a lot of attention. eh!

I started Spike.sh (https://spike.sh) because I always thought the potential of incident management is a lot lot more. There are numerous things once can do but yet nothing has been done by any of the others, even OpsGenie (which is quite neat in itself)

Spike.sh is my attempt to improve the current systems of how incidents are handled.

Problems we are looking to solve

- alert noise

- a better way to classify incidents (symptom - cause - effect categorization of incidents)

- responder care (responders should be able to go into cooldown after resolving a critical incident)

- transparency for everyone and not just managers

- a more welcoming user experience

Since the last time I showed HN about Spike.sh, a lot has changed. Let the features stay aside, we actually got 100s of customers using Spike.sh. I hadn't ever imagined that could happen when I started. Super happy about it :)