Just received email from Google they are opening up call center for developers if they need help. Sounds promising after many years of ignoring us?

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Hello Partner, We’re always exploring ways to provide more support to developers. We launched the Google Play Developer Helpline and we’re excited to extend the invitation for you to participate. You can use the Google Play Developer Helpline in English to find more information about any Google Play policy and even resolve issues, such as policy enforcements, appeals, warnings, etc. Call us to learn how to get an app reinstated or how to appeal an enforcement. How to connect with us

    Go to the Developer Help Center.
    Open Contact Us > Let’s get started > Contact Options > Get a call.
    Complete the Helpline form. 

The Helpline is available from 9 am to 6 pm local hours, Monday through Friday, excluding public holidays. We look forward to speaking with you!