I am Gaurav, co-founder of SuprSend. Long time lurker of HN :) I am super excited to bring SuprSend to all of you.
As a developer, then a team lead and later as a CTO, I noticed that every company has a notification module or micro-service which is responsible for sending out communications to end users. SuprSend is a SaaS replacement for such a service.
We built SuprSend to help developers setup a reliable and scalable notification infrastructure within a day. With SuprSend API and dashboard, developers and product owners can ship cross-channel notifications fast, iterate on them quickly and scale easily.
A few features personally I am most excited to talk about are:
* Go Multi-Channel with single API - Your product needs to do a simple event based integration with SuprSend and once that is done, changing vendors, adding channels, modifying content - all can be done without involving developer.
* Smart Delivery - As business we want to reach users for important communication but no channel promises 100% delivery rate hence product ends up bombarding users on all channels leading to poor user experience. On SuprSend, all you have to do it mention TTL of your communication and our model optimizes for your channels without you creating waterfall delivery logic.
* WYSIWYG Template Editors - With SuprSend you can invite your product team to own content and templates without developers being involved. They can modify and test templates right from the platform itself.
* Observability - Logs and Observability is key to understanding what's going on with communications. SuprSend lets you analyse, audit and debug all notifications from a central place, and also alerts you in case something goes wrong and your notifications fail.
If you have built something like this, do tell us about your journey or challenges.
Also check us out at www.suprsend.com, and share feedback.