Shopify/ Cloudflare is holding my domain hostage. Shopify uses Cloudflare SSL for SaaS and has hijacked my DNS settings. Shopify is giving me the run around. Cloudflare wants $200 to create a ticket and I have no recourse. Someone please help me.

Here is the response I received.

"We sincerely understand how important this issue is to be fixed and we don't want you as well to keep contacting us with the same matter. We have contacted our Support Team including the Technical Team and they were able to bust the CF Certificate to make your Domain work and it is up and working. But we cannot give a full assurance that it will work in the long run since we are afraid that it might happen again. According to our Team, these CF Certificates we are trying to bust are not being served by Shopify. You will need to contact instead Godaddy for this one for it to be investigated further. Please see the image below. Our Team advised that Godaddy will be the one to fix this concern you have in your domain."

However, all they did was add *.policeofficer.com, policeofficer.com, and sni.cloudflaressl.com to their Cloudflare DNS settings.

Sounds like a configuration error on your side tbh.