Ask HN: Is anyone using ChatGPT to answer support questions?

3 points by soumyadeb 3 years ago | 2 comments

blueridge 3 years ago |

Just about every help desk company is working on some kind of GPT integration that's both customer-facing and agent-facing. Intercom comes to mind:

adyashakti 3 years ago |

Sort of. I use GPT-4 through Cody.ai to handle queries against a large knowledge base on my site Gnow.ly

blueridge 3 years ago |

Just about every help desk company is working on some kind of GPT integration that's both customer-facing and agent-facing. Intercom comes to mind:

adyashakti 3 years ago |

Sort of. I use GPT-4 through Cody.ai to handle queries against a large knowledge base on my site Gnow.ly