Ask HN: Any digital agencies that care about outcomes and not just deliverables?

4 points by djellybeans 3 years ago | 2 comments

Digital agencies seem to get a lot of criticism in the tech world but I wouldn't mind working for one again if the job culture is right. Plus you get the opportunity to use many front-end and back-end web skills to stay well-rounded.

But what I want the most is having an incentive to actually fulfill positive outcomes for the clients. And actually see my work make a difference. I don't care for the "churn and burn" mindset where agencies just sign off contracts and only care that they are paid for deliverables. I want agencies that actually care about creating profits for their clients. Are there any out there that operate in this fashion? I'd like to discover some.

ponyous 3 years ago |

I run a small agency (<10 people) where we don't specifically focus on outcomes, but rather "the whole picture". With the whole picture I mean, we are trying to be upfront about everything you will need down the line. Compared to the agencies you mention that focus on deliverables, they will be happy to take anything and after you deliver first thing you will realise you need a second, etc... While we would be upfront about all potential hidden costs.

The issue with our model is that we are initially seen as more expensive and have harder time finding contracts, but once we find it people want to work with us for a long time.

Email is in my profile if you want to know more.

FlopV 2 years ago |

I know of a few digital agencies that look to get b-corp status. Maybe something like this is what you're looking for? https://www.bcorporation.net/en-us/find-a-b-corp/company/the...