No more tricks : Doing the right thing for the customer. No excuses.

4 points by cookiestack 14 years ago | 1 comment

mvkel 14 years ago |

I think this should be modified to say "Doing the right thing, period."

Doing whatever your customer says 100% of the time isn't good practice, as it inevitably results in bloated products.

The key is to always _listen_ to your customer, considering their opinion, but selectively act on their feedback.

mvkel 14 years ago |

I think this should be modified to say "Doing the right thing, period."

Doing whatever your customer says 100% of the time isn't good practice, as it inevitably results in bloated products.

The key is to always _listen_ to your customer, considering their opinion, but selectively act on their feedback.