Is anyone else tired of the euphamisms SaaS companies and cloud providers use when they have an incident like this?

Whether it's, "experiencing technical difficulties", "Degraded performance", "Increased error rates", "Access will be delayed" or whatever - they all mean the same thing...

The service is down.

So why not just be straight with your customers?

Not a fan of the corp b.s. My 2p anyway.

(Context, for what it's worth: Paying Protonmail customer, on the 'visionary plan'.)

We are currently experiencing technical difficulties affecting some of our users across our products. We are working to fully restore services as soon as possible. We apologize for the inconvenience. Updates at: https://status.proton.me. The issue is mainly affecting the web apps, so we recommend trying to access your account using the mobile apps.

Check mail once a month or week and you won't be affected by downtimes.