An SEO scam: $62k later(tinloof.com) |
An SEO scam: $62k later(tinloof.com) |
Basically, like someone else in this thread already said, SEO is best if you are not doing it actively, but when you are creating stuff that really benefits users, readers, etc…
Once you get to the point where you're simply trying to eke out a handful more visits a month. There are some fundamentals that absolutely need to be in order that can have a massive impact on your success. Stick to the 80/20 rule and only do the 20.
I once worked with a small company where essentially 100% of their PPC spend was wasted. Not half wasted, not mostly wasted, but completely wasted.
The marketing manager was determined to spend her budget though, for fear of losing it, so month after month she tinkered with keywords, rewrote ad copy, and the ads ran and ran, sometimes people clicked, views were tracked, but there were no conversions.
You're thinking maybe the conversion tracking was broken? It wasn't.
A handful of people searched for the company's name, and they did convert. The company ranked #1 across all search engines for its own name, so why they were running PPC ads on their name was somewhat of a mystery. At least it proved the PPC tracking was working... and proved the PPC campaigns were an utter failure :/
Watching $thousands being tossed away like that was quite sad. In one fractious meeting I suggested that it might be more effective to stop the ads, and stand on a busy street corner handing out the cash and asking passers-by to buy the product. It couldn't have been any less effective...
...but it's such a terrible industry, that needs major disruption.
Most of the big travel sites have in-house SEO teams, who do A/B experiments, have entire frameworks for quickly rolling out changes to things like page titles, subheadings etc. across an entire site - and the proof there is in the pudding, search for "Hotels in XYZ" and they'll be on the front page.
But you're talking about a team of people, most on 6 figure salaries working full time, because the ROAS is there.
If that were true. Google's results would be better.
2) SEO works best when its not your end goal
3) Google knows this and is smarter than your SEO agency. Ditch the agency and simply create legitimate content your users find valuable and google will rank it.
It might take more than 12 months for everything to rank and pay off. But that's life. Google Ads exists for people looking for immediate results.
But since then... nothing, and the content farms are prominent again. Google doesn't care because the competition isn't significantly better, and they don't actually care about the search results, they care about ad impressions which they will get regardless of how people end up on pages - or what pages for that matter.
I know that this is an area where there will be SEO optimized content from vendors, so it was interesting to see how a purely organic not optimized set of blogs would do.
It took a while, but one or more of the articles (depending on the search engine and day) tends to pop up for searches for PCI Kubernetes.
I didn't touch the website at all in those 2 years and when I started getting traffic from Google, I decided that maybe I should setup the Google search console SEO best practices.
I went through their entire checklist and my traffic went to flat 0. I scored a perfect 100 across every category on their web page insights and my reward was getting completely delisted from all of their search results.
I went from an average page rank position of 4 for relevant keywords to nothing and now there's 0 growth for views of my site. I'd have been better off just not touching it at all. Sad.
Prior to making changes, I had consistent 30% MoM growth for 4 months in a row and all from Google results.
"What's the use of ranking high with content that doesn't engage visitors? If they feel like a bot wrote the content, it defeats the purpose.
If this is what it takes to rank on a search engine, then there's something wrong with the search engine itself."
I've run a marketing company with 7 figure monthly spend. SEO can be extremely important and impactful, particularly in emergent markets, niche products/services, or brand-heavy offers (whether defensive or offensive - think "Best Notion competitors 2023").
But, sadly, it's mostly a devolved game of cat-and-mouse, subject to the effervescent whims of Google, whose ultimate objective is to maximize their ability to serve ads. It's near impossible to get organic content to the first SERP for any remotely competitive keyphrase unless you or your referrers are shelling out cash to Google in some capacity.
I've been pitched by dozens of SEO freelancers and smaller agencies, and the majority of them do have some basis in somewhat provable metrics, but the cost is completely unreasonable relative to the long-term expected value from their results.
I generally don't recommend budgeting for SEO specifically unless you have around $10k+/mo in marketing spend. If you have quality content written and informed by a decent keyphrase strategy, you're usually better off with paid search ads that direct to such content; the expectation is that if your content is relevant and engaging (especially if it converts and you're passing confirmation of that conversion back to Google via GTM or GA) your quality score will increase, which inversely decreases your CPC. You'll tend to rank higher organically for the same keyphrases you're running paid search ads on if you play things well.
Despite making plenty of money from doing this effectively, I long for a future where discovery across the internet isn't beholden to a few corporate gatekeepers.
A company that says "Tinloof is a technical SEO agency that conducts audits, and implements the necessary optimizations on websites and ecommerces to rank higher on Google and other SERPs" and puts out this content would be shooting itself in the foot reputationally otherwise?
Surely....!?
The $62k is an investment in learning how not to do it. They are clearly a very capable agency, and now have some experience they can help advise their customers based on.
So there is the cynical side that says "this post is just SEO", but good SEO isn't "SEO", it's creating good content that users find useful and gain backlinks organically. That's what this post is.
Personally I believe almost anyone that is selling only SEO services are probably using bad tricks and are a very pore investment. SEO is only a tiny fragment of good online marketing, you need a congestive strategy and that will involve many parts of your business. You can't get outsiders to write good marketing content.
So far, so good. One day, someone from this person's company registered on our site and posted a couple of spam messages full of keywords and links to this company's domain. Checking the user account, it did have that company's domain email (we validate registration emails), but the IP address was from a country very far away from here. The post was removed, and the account was banned per our rules.
I contacted the General Manager (GM) for that company and sure enough, there was an explanation: they had engaged a local SEO agency, and this agency outsourced some of the SEO work. Unknown to the GM the sub-contractor's link-building approach was "go around spamming comments and forums".
I told the GM that this was an unacceptable practice and that he was wasting money with that agency. Even more so because his domain name was so clear and related to their business that I considered that a waste of money.
His company didn't last long. The SEO agency is still around.
Also, that chasing traffic can have negative outcomes.
10 years ago I was working at a company that only lived on "organic traffic". And that page died overnight when google did an update. Competitors had better content.
You may moan about bad google search results, but believe it or not, thats the war google fights every day as 99% of the web is trying to do "SEO".
Only agnecies who have lots and lots of clients are getting enough of an overview to test techniques in a repeatable way, across industries, audiences, etc. This one appears to have less than 10 employees and listed SEO last in their own list of services - suggesting maybe one or two staff who do a bit of it.
There is no way you should be handing over tens of thousands to someone who clearly doesn't have a lot of experience in SEO. They can only give generic entry level advice and hope for the best, which is exactly what this client got.
Is a big agency a guarantee of success? Absolutely not. But a tiny agency is almost a guarantee of failure of ROI. That said, I have known some very smart self-employed consultants in the industry, I don't want to tar them with the same brush.
I think of it as 'helping search engines understand your content', like preferably having your content in raw HTML rather than JS driven (less a problem nowadays with Google/Bing), a good site architecture, structured markup and avoidance of keyword cannibalisation.
Darker side is simply 'manipulating search engines'. Building pages for the sake of ranking, acquiring low quality backlinks, low quality content. Obvious paid for links on irrelevant pages. Daft things like keyword stuffing.
Google hires 10's of thousands of manual raters (at least last time I read about it) - generally if a site looks low effort and/or quality it's not going to succeed.
There'll definitely be actors in this world who know how to game Google at will, but obv plenty people who also think they can do a good job who actually can't, regardless of the ethics of how they do it.
This is precisely the problem, not likely the SEO agency itself.
I used to run a content marketing agency (not a SEO agency). Early on, I quickly learned that there were two kinds of agencies that dealt with content: SEO agencies that focused on rankings and traffic, and content agencies that focused on creating content and capturing quality leads.
I was deeply uncomfortable with the SEO aspect of content. Most of it was churning out trash and loading up the domain with paid-for backlinks. But it did show results - at least in traffic and rankings.
For most businesses, however, this traffic would never really convert into paying customers. The kind of customer who searches for "website development" wouldn't be able to afford an agency like Tinloof.
You'll get much better results if you just focus on content that solves highly targeted user problems.
Forget keywords. Focus on credibility.
The problem I see is SaaS and B2B businesses using the same playbook as a skincare brand for their content. That just doesn't work.
In OP's case, their content should have skipped written content altogether and focused more on podcasts and videos where they discuss specific problems they solve, even interviewing clients. Written content should have focused more on case studies and should have been used only to prop up the sales pitch.
The rest of the marketing budget should have been spent on sponsored listings on all these agency search websites and placements on relevant startup/small business podcasts.
If you're in a competitive field like a web dev agency imho the only way to rank is is write relevant articles for people looking for an agency to throw thousands of euros at (how much does a site or app cost, how long does it take, what to look out for, what are maintenance costs etc)
If you succeed at educating visitors maybe a few will think that hey these guys seem to know what they're talking about maybe I want to become their client.
It's as "easy" as that. Word of mouth would honestly be a lot better though.
Like they said themselves, "how to create a React slideshow" is irrelevant for a business looking for an agency.
Everyone promises a bunch of future results and charges on basis of work done not on outcome.
At the end of the day as an operator and a founder you first need to figure out what works for you and use an agency only for scaling what you know works. Bring the agency for operating and not for strategy at all.
Even for scaling you need to have the playbook dry and cut. If you get the agency to sell you snake oil by promising leads by doing work, or getting you from 0-1 with a channel it never ever works out.
A whole lot of agencies go about doing a bunch of copy-paste work and well designed reports all to keep you chasing mirages that never manifest.
This is so true.
We also engaged with a PR agency, but we were lucky to cut the cord just after two months. I don't blame agencies, they play the game.
I blame Google for gamification.
From https://tinloof.com/services/marketing-websites
> Your website goes beyond being a mere informational digital touchpoint - it is a reflection of your brand's values, ambitions, and unique identity.
> It presents a compelling narrative that captures users' attention, fostering a connection that transforms casual visitors into dedicated customers.
Everyone: Walk your talk.
Edit:
Holy moly. The page linked above loads 45MB of stuff through 10s of files. I'm not sure that's We also optimize website performance.
Too much SEO help can be unhelpful, as the article mentions, messing up your site with repetitive patterns cut from the same mold as millions of other sites.
In some ways SEO companies are like ChatGPT. Neither cares about the specific content, yet both pretend to be experts. Both apply a formula of sorts to generate output from a weird top-down angle. The resulting SEO copy has the tone of "pretending to give a shit. Shop Today!"
Some things aren't even worth searching for anymore.
Going to Google involves wading through crappy content, cookie banners and "sign up for our newsletter" popups.
Do they really think ChatGPT is gonna do any better at generating leads? The same ChatGPT that provides fuck all links to the outside web?
It's like they recognise one scam and jump head first straight into the next one.
But then, it'll probably be expensive anyway; they would have to train chatgpt on their own data, do a lot of practice conversations, review conversations and make adjustments, and of course take over an automated chat if it's not working.
If their problem is finding promising leads, I doubt they don't have enough resources for interacting with customers.
This might work for companies that are not able, on their own, to add any text content to their website? I would guess, even badly written content containing the correct keywords, is better than a website with no text paragraphs at all.
Is that something you sell via SEO? What are the terms that enterprise customers would search for when looking for a new web agency?
All very odd.
Maybe they’ll get a lead or two from being on the front page of hacker news? :-)
60k on ads would have been an interesting experiement.
Because that's how Google works. If you don't, your competitor might do, and then your organic first place won't actually show first.
Maybe ironically, my analytics provider (not Google) has recently started showing the tiniest upwards momentum in Bing being a top referrer. Since all my traffic grew steadily after 2 years of no changes, I'm now curious to see what happens if I continue to just let it sit there.