Hi there,

We’re reaching out to our TurboTax Desktop customers to share an important change to how you’ll install and activate your software this upcoming 2023 tax season.

To install and activate TurboTax 2023 on your computer, you’ll be prompted to sign in to your existing Intuit Account (or create an account if you don’t already have one) before entering your license code. The software won't install unless you sign in to your Intuit Account online. Importantly, your product license code can only be associated with one Intuit Account.

Your license code will then be stored in your Intuit Account, should you need to install the software again.

If you forgot your user ID or password, or need additional assistance logging in to your Intuit Account, this article will provide you with helpful steps.

For more information on product installation and activation, go to TurboTaxHelp.com.

Thanks for being part of the TurboTax family.

Warm regards,

The TurboTax Team

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