Ask HN: getsatisfaction vs uservoice

4 points by jay888 17 years ago | 1 comment

Hi,

I am having tough time choosing between getsatisfaction or uservoice for Customer Feedback. What are your recommendations ?

ctingom 17 years ago |

I've personally used both. Not sure if you're looking for user suggestions about the product (like feature suggestions) or for support related stuff. If you're looking for support, I'd go with Get Satisfaction.

For my product, we're going with Uservoice because we want to have most of our support come through our email and through Zendesk.