Recently introduced function calling to our Chatbot builder. This basically opens an endless possibility of what you can do with a Chatbot. Connect your own APIs - Connect it to your internal APIs to answer user questions. Connect with thousands of third party apis, and setup "instructions" like this : - If a user asks about an order, Answer using order data from Shopify. - if the bot cannot resolve a query, Call Zendesk API to create a ticket. - Schedule an appointment using any calendar or booking system API - Email the conversation summary to the user / team using Postmark API - If a chat conversation seems escalated (E.g Threats of legal), email the CEO. You can get even more fancy and connect your home automation system.. Really the possibilities are endless, You can even bring your own API key and use all supported openAI models. Happy to answer any questions or a discuss a use-case you might have. |