I'm building this tool out of a pain point I've experienced from my previous company where I was an engineering manager. I've faced multiple situations where I've had to context switch to answer questions from my direct reports, directors and project manager while working on something else. Believe it or not, the flow of answering questions can take some time as an engineering manager:
1. Receive a question on Slack / Email
2. Understand the question
3. Retrieve documents related to the question
4. Understand the documents
5. Transform / craft out a response based on the sources
6. Send it
7. Profit / get a follow up and the process repeats from point 1.
I'm hoping to cut it down to something like this (where AI and search does most of the work but I can still validate the response + sources):
1. Receive a question on Slack / Email
2. Pass the question over to Beloga
3. Understand the output generated from Beloga and double check sources (double check)
4. Send it
5. Profit (inquirer can ask follow up questions themselves)
I've considered other tools such as Glean, Guru, Unleash.so, Danswer and Google Gemini but they all require much deeper integration with the org which will obviously take a longer time for me to get an approval for from the CSO directly.
Security is definitely a priority for me especially since Beloga might come across sensitive organization docs but my overall goal is to build a tool that is easy to get started with especially for situations where use of Gen AI is permitted in the work place.