The Disappointment Frontier(theengineeringmanager.com) |
The Disappointment Frontier(theengineeringmanager.com) |
Great quote, and even greater write up.
The idea that a leader (or just a group of people) can have some ability to hit the jackpot straight out, or to know the one true way of doing anything fully-formed, seems to me to be the root cause of disappointment.