Ask HN: Need help in pricing my SaaS product

1 points by ashitvora 1 year ago | 3 comments

Hi all, I've been brainstorming on having a simple pricing for my product, Draftly. And thought of picking your brain.

What I have: Draftly is a tool that help users create content for LinkedIn with the help of AI. Because I use AI, I have fixed cost of creating content using the AI model.

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There are three plans that I currently offer.

Plan 1 - this is for people who only post on their individual account. We give 20 credits to create 20 posts / month. This is right fir for someone who publishes one post every weekday.

Plan 2 - this is for someone who posts on their individual account as well as business page. We give 50 credits to create 50 posts/month shared between their individual account and the business page.

Plan 3 - this is for someone who manages their client's business pages. Here we give 100 credits to create upto 100 posts/month across all the pages they manage.

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Problems/Issues raised by customers:

- They run out of credits but dont have business page. - 100 credits are not enough since they manage 20+ pages - They want to manage more than 1 page but unable to use 100 credits.

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What I was thinking:

- Have the first Plan only. - Charge $x for every page they add. Its a small fee. - Allow them to top-up the credits whenever they run out of it. - I'm still brainstorming and need some help/suggestion in coming up with a pricing plan that simple, easy to understand, and win-win for both them and us.

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Any help is very much appreciated. You can check out more details about it on draftly . so

gus_massa 1 year ago |

> They run out of credits but don't have business page.

It doesn't matter, they should upgrade

> 100 credits are not enough since they manage 20+ pages

They must just buy another 100 credit package.

> They want to manage more than 1 page but unable to use 100 credits.

It doesn't matter, they should upgrade.

One common trick is to give a funny name to the 1st plan, like student, beginner, idiot^W, starter, ... So serious people don´t select it, and if someone needs to upgrade the request sounds like a compliment: "Yo are a very important person, so you must upgrade from the beginner plan to professional plan".

Plan 2 is "professional" and plan 3 is "enterprise", or something like that.

Anyway, read whatever patio11 said about that https://www.kalzumeus.com/greatest-hits/ in particular https://www.kalzumeus.com/2012/09/21/ramit-sethi-and-patrick... and also this post by Joel Spolsky https://www.joelonsoftware.com/2004/12/15/camels-and-rubber-...

brudgers 1 year ago |

The problem is that plans only last until you get punched in the face. They are your idea. Not your customers.

Why not per credit sales in addition to the bundles?

Or only sell in bundles of 100 (or some other number)?

milanaa 1 year ago |

If you're looking to price your SaaS product, focus on understanding your target market's willingness to pay and competitors' pricing. Consider offering tiered plans that cater to different user needs to maximize revenue and appeal to a broader audience.