As maintainers of our open-source project, we provide support on multiple different channels: Stack Overflow, GitHub discussions, and Discord.

The problem: Most activity happens on Discord, where questions aren't indexable/searchable.

To fix this, we build a small GitHub action that generates transcripts of our help forum. We run this action every hour and then publish the result via GitHub pages.

The heavy lifting of the action is done by https://github.com/ItzDerock/discord-html-transcripts, a node.js module by Derock that generates chat transcripts. We just wrapped it into a GitHub action so it is more easily reusable.

You can see our help page at https://help.toit.io, with the corresponding GitHub action here: https://github.com/toitware/web-help/blob/main/.github/workf....