Chesterton's Fence and paralysing your organization(frederickvanbrabant.com) |
Chesterton's Fence and paralysing your organization(frederickvanbrabant.com) |
That central knowledge system sounds lovely - but I don't see it happening except at maybe a few huge and bureaucratic orgs. Or in some very-heavily regulated industries. And everybody's heard about Boeing's dubious documentation around their safety-critical screw-ups.
A much simpler approach, which can be implemented far below the CEO level, is to start including "how well is stuff documented?" in employee's Performance Reviews.