Ask HN: Any Tips on Handling Distributed Knowledge Bases?

1 points by thevinter 297 days ago | 1 comment

Hello. I'm currently working in consultancy, with multiple teams distributed across various domains and timezones.

Often I find that there are specific processes that need to be documented (or for which I need to find documentation for). I.e. script locations, set up instructions, caveats for specific executions etc.

It happens often that I write something just to find out later that the same information was already present somewhere else, written by someone two weeks ago, buried in confluence subfolders.

I'm looking for any advice to optimize cross-team information distribution, searchability and availability. Specifically for information that doesn't easily lend itself to structured locations like readmes and code documentation.

Are there best practices or tools that you could recommend?

alganet 297 days ago |

> I'm currently working in consultancy.

Please, clarify. How does this is supposed to influence the answer? (In other words: how is this relevant to what you're asking?)

> multiple teams distributed across various domains and timezones

Hire someone experienced in that (not me).

> script locations, set up instructions, caveats for specific executions etc.

Are you sure you work on tech? These are mostly solved problems.

> I'm looking for any advice to optimize cross-team information distribution

Be more specific! That's good advice.

> Are there best practices or tools that you could recommend?

Nothing that you couldn't find and try for yourself. Perhaps you can give more details on what you're asking. It is very unlikely that whatever you're working on is a big secret, so share it.