Ask HN: Is Twilio necessary and required to build text and voice agents?

4 points by ky0ung 323 days ago | 9 comments

What are you guys using for text/call APIs? Any alternatives?

jrowley 323 days ago |

I recommend Daily.co + Pipecat! https://www.daily.co/ https://github.com/pipecat-ai/pipecat

throw03172019 323 days ago |

I have been looking into solutions since their HIPAA requirements require an enterprise plan. I have not tried yet but AWS has Chime SDK.

taf2 322 days ago | |

Twilio will sign a baa

throw03172019 322 days ago | | |

Yes, in the enterprise tier. Very expensive.

ky0ung 322 days ago |

thanks for the options! at enterprise scale, is twilio still the most reliable? happy to try other options but i want to abstract out the cpaas layer as much as possible and focus on building performing agents.

reliability and scalability is critical to me

throwawayaghas1 323 days ago |

TeleSign is a good alternative

taf2 322 days ago |

Best option still twilio

toomuchtodo 323 days ago |

Plivo is an alternative.

gkoos 323 days ago |

Plivo, Vonage, Telnyx?