The Customer Is Always Right (but not always human)

2 points by neural_thing 242 days ago | 2 comments

rolph 242 days ago |

The Customer Is Always Right, taken to terminus results in a train wreck.

i have experienced good results with [the customers opinion is just as important, or more so, than the sale.]

JohnFen 242 days ago | |

People often forget that is just the first half of the quote. The full quote is:

"The customer is always right in matters of taste." -- Harry Gordon Selfridge