I don't like mistaking work for outcomes!
I used to work on GCP billing and this is so entirely correct and disgustingly hard to get right. The worst part is that even if you implement a way for sales to create these custom contracts down to a T, you're going to get an escalated customer ticket that hits the engineering team because the bill didn't end up how they think it should have so it's assumed to be a bug. You'll confirm this rube goldberg machine of billing state in their contract was in fact correctly implemented and that maybe they didn't negotiate what they thought they did with sales.
The model seems to have imagined we are already in a place where everything is happening via API/MCP with agents, and that is not the on-the-ground reality in companies today at all. The 'agents just run your business' plan has not been cracked, not even close. It seems to mostly be people extending their existing roles with AI so far.
The funny thing is I actually agree with the AI slop: I think AI will kill seat pricing as we know it. I just can’t stand the constant boosterism and hyperbole of the last few years
Citation needed