Help Keep Thunderbird Alive(updates.thunderbird.net) |
Help Keep Thunderbird Alive(updates.thunderbird.net) |
Hosted Securely in Germany
Your emails are protected by strict EU privacy laws and hosted on infrastructure you can trust. With servers located in Germany, Thundermail prioritizes your privacy while ensuring reliable, fast delivery worldwide.Now not only does it still need donations, the tax exemption for donors has evaporated. Great.
Either way, they have more information on their donate page as well as a whole knowledge base set of pages:
Of course there is still IMAP, but I hoped for better.
Example 1 that is definitely going through Stripe: Ars Technica.
Example 2 that I don't know what is going through: Asimov's Magazine.
In the race for no friction, they add friction for EU users.
I don't understand the opposition to filter import/export.
Does anyone use Thunderbird with Gmail and 2FA, and does it work correctly 100% of the time there?
Clearly, that's not the case anymore. Nowadays you just swap out "email" for "LLM"
Edit: They won't let me: "We couldn't verify that this email address is able to receive mail. Try again or enter a different email address to continue."
Also, in the Quick Filter, you can click the star button to "Show only starred messages".
Thunderbird had consistently (Windows / Linux) a bad performance for me and feature and UX wise it has always only been okay for me.
Still important that a few FOSS solutions for email exist, though.
I'm reading this and I'm feeling like, maaan, I wish you hadn't asked me that.
So, compare to Mozilla (which apparently they're not with anymore?) I actively use Firefox and probably more importantly, I remain very impressed with their ability to try to keep up with the times. They do fail at this sometimes, but over 20-30 years, that track record is solid.
Thunderbird? Ugh. I want it to be good, but I'm not so sure there's much of a point here anymore. My line in the sand was different colored multiple accounts which was trivially easy and then one day wasn't; moreover AI is really killing them there for me (in terms of taking something old like Claws or Neomutt and very easily customizing it a way that was too much of a pain before)
Just to be clear, you're asking for Thunderbird to track all of its users and link them to the dates of payment, payment amounts and payment methods of all of its donors on all of their platforms so that you don't see a pop up once or twice a year? Is that correct?
I'm not being snarky here, but AFAICT you really didn't think that through.
How about a local option being able to opt out of fundraising popups instead? No tracking required. Perhaps you might file a feature request for either of the above?
Most people just want to export everything (e.g. to transfer their acct to another computer), and for that they can use the build-in full export (Tools -> Export).
I switched away from Thunderbird about a year ago and couldn't be happier I have made the change.
It was near perfect, just needed better search, pretty much.
Very likely user’s age perspective.
It’s absolutely correct though.
Donated anyway. I was very happy with it for the years I did use it.
Here is a breakdown, which was posted on HN few years ago – https://lunduke.locals.com/post/4387539/firefox-money-invest...
Proceeds to run an ad. An ad for yourself is still an ad.
Why couldn't this be shown when I upgraded thunderbird, rather than at a random time of your choosing?
One thing I think we should do is allow Thunderbird to return to the early Firefox model -- it's a stable product, that people can install extensions on. Save for security updates and keeping up with OS quirks, it doesn't need constant tinkering.
I'm not saying they don't need the money, I'm just saying I'm concerned how and why we got to this point.
The full-display-on-focus thing certainly got my interest.
I myself am pretty spoiled by Protonmail I think, really enjoying that.
Literally every change that's been made to thunderbird in the last 10+ years has made it worse. Mozilla are doggedly using the same philosophy as they are with firefox: "in what new and exciting ways can we make it more shit?".
There are a bunch of things that I used to do in thunderbird with no problem on much less powerful machines that I can't do today.
For example, since they decided to rewrite their perfectly-functional calendar parsing in a trash language, it now eats 100% of my CPU for ~30mins at a time trying to parse my decades-long, many-many-thousands-of-entries calendar. Then when it finishes it notices that it's been 30 mins since it synchronised my calendar, so it syncs and starts parsing all over again! This effectively locks up the whole of thunderbird, making it totally unusable. This issue has persisted for years. The solution I came up with is "stop using thunderbird for my calendar".
There's a similar fun bug which means it won't sync my contacts anymore either. A feature that I had by about 2010 which my nokia phone could manage, modern thunderbird cannot do.
If you'd like another 20 examples of how it's worse today than it was 10 years ago, just ask, and I'll write up a hundred thousand words or so of vitriol.
It's extremely likely that next time I upgrade my distro I'll be shopping for a new email client. Currently I have thunderbird marked as held so that it doesn't upgrade. When I upgrade my distro there will be a new version of thunderbird, and I'd estimate about a 90% chance that that's when I'll make my exit, after ~20 years or so.
It's sad. Thunderbird used to be a great piece of software.
Don't give mozilla your money.
1. TB probably(?) doesn't consider use cases like the one that you described. If there is any hope of them fixing it, it would be best to be underscored in detail. Perhaps then someone can try to propagate some fake test data to try and test against.
2. There's always the chance someone might be willing to fork it in hopes of improvement (E.g. BetterBird; betterbird.eu)
3. Sometimes screaming loud enough gains attention of people in a position to do something about it. Not super common, but does happen from time-to-time.
4. Who would pass up a chance to embarass Mozilla publicly? :^)
I did try (politely, btw!) reporting a couple of issues on their bugtracker a long time ago, but the usual thing happened: nothing at all. IIRC there was no response of any kind. Which makes me reticent to put more time into writing more bug reports for them to ignore.
I just found out about betterbird today. It looks interesting. I might give it a try. And if I see the same issues there, maybe I'll report it on their bugtracker.
I and a bunch of others have been screaming loudly at mozilla for like 15 years now. They're not interested in hearing what we have to say. Which is why the firefox marketshare is as dismal as it is these days.
As for embarrassing Mozilla publicly, apparently their troll factory watches HN - I got downvoted a lot for describing facts.
I think the best option for me really is to just find a new mail client and be done with Mozilla forever.
I said it before, but I'll just say it again: It's a real pity, Thunderbird used to be a truly excellent piece of software once upon a time. I remember switching to it from outlook and being all "Whoa! This is great!". It was a similar experience to going from IE6 -> Firefox. How the mighty have fallen.
So here are the ones that spring to mind when I gave it a little bit of thought. I'm sure there are others that I've forgotten about because I've adopted new workflows that don't involve thunderbird (e.g my calendar is a bit like that, but I remember it because I feel like an email client with a calendar should probably be able to sync with my caldav server, and because of the stupidity of the bug). I'm also sure that as soon as I hit 'post' I'll think of more (edit: this totally happened).
* Searching IMAP folders. Worked just fine in 2010, does nothing now, no matter how long you wait. These days I just grep my maildir, like it's 1975.
* Forgetting the sort order and display preferences for folders. It LOVES to do this after an "upgrade". Because the 300,000 times I've previously told it not to show my 'cron' folder in threaded view isn't enough, apparently. I must want threaded view, but I'm just too stupid to realise it, and if they switch back to threaded view one more time maybe I'll just accept it and learn the new and better way because Mozilla knows best. Ditto for showing folder contents with the newest messages as the top - you know, the default and most useful sorting order for email. Nooooooooooo - thunderbird knows better! It loves to semi-randomly switch folders to "oldest messages at the top".
* Flat-out refusing to talk to certain older email servers because they're serving up SSL certificates using an algo that's old and which mozilla has decided they don't like anymore. What's that? The machine is one that you don't have control over and that's difficult to upgrade due to it being an ancient SunOS machine running software from like 2001, and that you're connecting to over a very secure VPN and which isn't publicly accessible, so it's no security risk at all? Tough shit, use an email client that isn't thunderbird, we're not going to provide a "proceed anyway" button for people who understand what they're doing, because Mozilla knows better than you.
* Hey there! I see you've repeatedly removed the garbage hamburger menu. This must have been an accident and not that you do not want and did not ask for it and will never want it under any circumstances ever due to your strongly-held opinion that a traditional hierarchical menu bar across the top of an application is a superior UI in every way and that hamburger menus are less efficient and have no place on a high-resolution desktop interface. So as part of the latest thunderbird "upgrade", I'm just going to helpfully slip that shitty hamburger menu that you've removed 10,000 times back into the toolbar where I think it should be, so it can waste some screen real-estate for something you'll never use. That should correct that oversight where you accidentally removed it 10,000 times. Glad I could help!
* Hey there! I see you've accidentally removed the shitty hamburger menu for the 50,000th time. I'm going to do you a solid and solve this problem once and for all - by simply making it not optional and not configurable anymore. The top right hand corner of your toolbar WILL be a hamburger menu now and forevermore. That should sort that problem out.
* Hey there! I notice that you like a traditional hierarchical menu bar, like computers have had since the 1980s. Unfortunately this isn't fashionable anymore and isn't great on phones, so what we're going to do on your high-res desktop machine is put a toolbar above the menu bar, creating a completely bizarre interface where the "get messages" button is above the File menu, in condradiction of 35+ years of UI conventions. We're also going to make this something that isn't configurable anymore. Sure, the UI used to be super-configurable for 20+ years, but that wasn't done with javascript, so we had to remove it. You really should just use the hamburger menu instead. We like it, you see, and we're not interested in your opinion if it's not the same as ours. Mozilla knows best, you see.
* I noticed that you don't have thunderbird's adaptive junk mail filter(tm) turned on. This must be an accident and not because you have sophisticated and extremely reliable enterprise-grade spam filtering solution set up on your server, with rules to do things like move email to a specific folder and mark it as read if it's determined to be spam. So what I'm going to do with this latest thunderbird "upgrade" is just silently enable the adaptive junk mail filter(tm), and then let that decide that about 40% of the thousands and thousands of messages in your inbox are junk, and then move them into a completely different and previously-unknown junk folder that you've never seen before. Now you might wonder "hey why has that colleague I was emailling back and forth with gone silent?" and you might check your junk folder to see if maybe your spam filter has gone haywire. But his messages (and a bunch of messages from your boss) won't be there! They'll be in the new and previously-unknown junk folder that I think spam should go into! And you can spend literally hours trying to find the email that's gone missing. As a bonus, we've also made it really difficult to find that missing email by breaking the search feature, and this new junk folder isn't in your maildir structure (or even on your server!), so you can't just grep for it. Have fun!
* OMG ALL YOUR RSS FEEDS ARE BROKEN! I tried to update them twice, and got an error! This must mean that all your RSS feeds coincidentally died at the same time, and is absolutely definitely not because your internet was down for maintenance for a couple of hours. So I'm going to do the only sensible thing - mark all your RSS feeds as broken and just stop ever trying to update them again until you manually tell me to update each and every one individually. No, I will not allow you to multi-select feeds so that you can update them all at once.
* I see that you like extensions. You have several installed and you use them and rely on them daily, and have for 20+ years. So what We're going to do is turn our extensions API into a shifting quagmire of incompatibility, such that extension authors have to jump through hoops every 25 minutes to make sure their extensions are compatible with the latest thunderbird, until most of them just give up. That way we can phase out the whole extensions thing like we did with firefox, giving you an objectively worse experience.
- Did you like your email headers taking up less than 50% of the message area and having the ability to double-click on the header area to toggle between full headers and compact headers? Didn't think so.
- Aah, you want to manually sort the folders in your inbox. Nah, that would be much to useful.
- Ha! A GUI to manage your sieve filters in a user-friendly and intuitive manner? That sounds far too XUL for our tastes! Begone!
(these are just the big-deal extensions that I still miss all the time and can remember off the top of my head, there used to be a BUNCH of others, too, that I used less frequently and would struggle to remember)
* What's that? You think that interfaces should get faster as computers increase in power? Oh, my sweet summer child, have you not heard the tale of Javascript and the melting CPU? No, see, we needed to disable all those xul extensions because it was bogging us down and making things inefficient! And what we're going to do is replace that with javascript trash, so that it's a whole new level of slow and unresponsive. Did you notice how I mentioned that parsing the calendar brings the whole of thunderbird to a grinding halt, making it totally unresponsive and unusable? Yeah, see that's because all this new code is very well-engineered and async / multithreaded, you see - it can fully utilise the power of a modern processor to do much much less in much much more time.
* I can't start thunderbird maximised. Haven't been able to for a few "upgrades" now. If thunderbird is in the maximised state when I close it, when I re-open it, it starts in the maximised state, and just gives me an empty window frame which it never draws anything in. To work around this, I have to: unmaximise, then close the window, then re-launch thunderbird, then once it launches normally I can maximise it and it will work. But I just don't bother maximising it these days, because that means I have to do the unmaximise/close/relaunch thing every time I start it. Instead these days I just leave thunderbird in an unmaximised state that's almost as big as it would be if it were maximised. Hilarious incompetence.
I told you it'd be vitriol ;)
As for the donations, Thunderbird seems to be somehow apart from Mozilla now, so I don't think much about specific org structure and will gladly donate.
Maybe on paper there're dozens of alternatives, but when I consider my specific requirements, I haven't found anything better, YMMV.
"How will my gift be used?"
"Thunderbird is the leading open source email and productivity app that is free for business and personal use. Your gift helps ensure it stays that way, and supports ongoing development."
Well that tells me exactly nothing. This might not be as big an issue if they were separate from Mozilla. To be concrete, and focusing only on the development of Firefox, there's now an AI chatbot in the sidebar. I think that's a good addition. However, when the only options are proprietary services, it's hard for me to see the point of Firefox. It would be easier to get out my credit card for Thunderbird if I didn't have those thoughts in the back of my mind. As it stands, my donation might be going to fund the Mozilla CEO's salary.
https://blog.thunderbird.net/2025/10/state-of-the-bird-2024-...
https://x.com/Cowmix/status/1597636735688900608
Gah!
Written this way, it sounds like "donate or we'll have to make you pay for it"
Thunderbird, separate from Mozilla, I don't think has that to rely on. That does feel more like "why should I give money to this project that (for me) has been pretty mid at maintaining a popular piece of software?"
I don't think that's the case.
"Thunderbird is part of MZLA Technologies Corporation, a wholly owned subsidiary of Mozilla Foundation."
Thunderbirds sourcecode is literally part of the same mercury codebase as Firefox.
Thunderbird does have a very small team, and I think everyone that uses it should considering donating.
(Also, someone help a non-native speaker: I think the "effect"s above should be "affect", but for some reason that looked wrong here. Why is that?)
There's been a few ups and downs along the way but I've found it generally "just works" and gets out the way, which is exactly what I want in an email client.
I've tried almost every single email client I could find on Linux, and several on Windows (including Pegasus mail, if anyone remembers that), but always come back to Thunderbird.
I've been a regular donator to the project ever since they spun it out to MZLA Technologies Corporation.
However, I find TB's development very misguided - it's evident to me that they give very little priority to stability:
- addons support (APIs) is a dumpster fire, and IMO a large addon ecosystem is what makes a client unique
- not so long ago, they added an instant messaging client, which has been a waste of dev resources
- at some point they overhauled the UI, but the result was a bloated slow mess (on some platforms), even with broken defaults
- there are bugs open for at least a decade (I consistently hit one)
It gives me the impression that the management prioritizes work that looks good on a screenshot, rather than stability.
I think it'd be positive if the Thunderbird org shut down. There are more pragmatic teams who could take over the project (see Betterbird).
Source?
Thunderbird is owned by Mozilla ... if I donate, my money goes to Mozilla.
Launching Thundermail this year (an email service) which we hope to help provide even more funds for development, beyond just donations. Also serving a user need (lots of our users ask us to help them get off Gmail).
Lots of interest in how the money is spent - answer: mostly on devs, landed Exchange support recently (big for a lot of MS users), working on Graph support as well, JMAP after that. Updating the calendar (primarily UX/UI there), continuing to improve our Android app, working on a native iOS app and the aforementioned Thundermail service.
We publish yearly reports and will publish one again this year detailing all this.
Here is a 2025 recap: https://blog.thunderbird.net/2025/12/thunderbird-2025-review...
But the blog has a ton of updates across the different efforts: https://blog.thunderbird.net
Happy to answer questions and we are an open source project so feel free to reach out to us and engage if you really want to see how the sausage is made!
*Edit: More context on what Thunderbird Council is*
How much money do you currently get? How much money do you need and how will you use it? Does it even go directly to Thunderbird development or will be used up by Mozilla for other projects?
Edit: I found some info here: https://www.thunderbird.net/en-US/donate/
Still, my point stands that communication around it should be super clear and available on all pages where they collect money. It shouldn't require me to search for it.
> How will my gift be used?
> Thunderbird is the leading open source email and productivity app that is free for business and personal use. Your gift helps ensure it stays that way, and supports ongoing development.
https://blog.thunderbird.net/2025/10/state-of-the-bird-2024-...
* https://blog.thunderbird.net/2020/01/thunderbirds-new-home/
Works perfect, I even migrated my Windows install to Linux just by copying the data folder, absolutely seamless.
Not sure why people are hating on it so much here. Point to an alternative with the same features?
I guess I don't understand why the open-source email client with zero revenue potential is managed by a for-profit subsidiary, nor why that for-profit subsidiary is begging for donations.
Shouldn't this whole thing be managed by the non-profit Mozilla Foundation?
And, yes, proper support for Sieve, including per-folder Sieve. Sieve is a pain after they changed something and 3rd party Sieve plugin died (become Electorn Application).
Now Thunderbird has so many rough edges (I named only my top-3, but I'm sure anybody can add others!), but still one and only usable cross-platform e-mail client.
Oh, yes, development pace is unbearable slow: after killing "Manually sort folders" plugin it takes more than year (!) to add this as "core" feature with huge help from aforementioned plugun's author. Very slow process of review, integrating, releasing which takes MONTHS to integrate ready feature. It should be very discouraging for contributors.
Thunderbird now provide like 10% of features of old and almost forgotten (but still alive) windows-only client "The Bat!" from end of 1990s, beginning of 2000s and was written by team of like 5 people.
But still, I've donated!
I used to love Thunderbird... I also used it a lot with BBS centric NNTP hosts... at some point those features largely broke as well, and extensions to correct the behavior fell farther and farther behind as well.
The lack of a good calendar/contacts server solution is also a massive pain point imo.
I thought you were owned by Mozilla? A corporation that has over half a billion dollars in yearly revenue? If they decided to allocate zero funding to you, wouldn't it be vastly more effective to start some sort of campaign/movement (either internal or external) to get that funding back, or to entirely fork and leave Mozilla to be your own independent project, than to ask for random donations?
MZLA, which I lead, receives only money via donations from donors. We are a for-profit because the IRS is very skeptical of nonprofits who develop FOSS software (someone down below linked to a bunch of great links on this topic). We, do, however publish tons of information on what we are doing on our blog, and we are open source and a community run project, so if you really want to go deep on this - come join us in making Thunderbird.
Great links:
However, MZLA is self funded.
Now that I read the comments I find out Mozilla might have enough money and a CEO taking in millions. Any recommendations for a good email client on Linux? Just as a backup for now...
The Mozilla Foundation (non-profit parent org) does take donations. Which they could presumably funnel some of down to thunderbird development, but they chose not to, and now have this other for-profit management org fundraising Thunderbird separately...
I had no idea one way or the other, but if I'm reading this right [1] they are around $150MM currently for their endowment. Mozilla, meanwhile is actually around $1.2 billion and counting. But I think that makes sense for both, Wiki has the strongest donation drive in the world, and Mozilla is much more exposed to risk and in need of its firewall.
I don't think it changes anything, they're both good donation targets and Thunderbird is separately financed anyway so they still benefit from the $$ but I was surprised to see Wiki with the lower endowment.
1. https://foundation.wikimedia.org/w/index.php?title=File%3AFY...
I also didn't care for the tabbed panels, which make it feel as if the entire thing was just ported from a browser. It really needs some fresh design and user interface work.
I'd heed the call for donation simply for returning to pre-2023 design with up-to-date security patches. As it is, maybe it's merciful if development just comes to a standstill. Almost every visible step lately seems to move in the wrong direction.
The only change in my workflow is that now, I am also using in parallel a stupid command line tool "vibe coded" in Python to read my emails. It allows me to quickly check my emails out of VS Code in a Claude Code session, a bit like when I was doing my emails directly in Emacs :-)
Mozilla is managing Thunderbird as a second class citizen since way too long.
I get the feeling the amount they fundraise is more a quarterly target than a requirement, but I could be wrong. All of mozilla gives me a bad taste recently.
Took me so long to learn that the fix was to switch back to the old Outlook.
In my testing, the local IMAP client implementation quite frequently launches a DoS attack against your IMAP server. It'll send the same query requesting new mail messages in a tight loop, limited by the round-trip latency. But luckily, almost nobody uses IMAP via outlook because its so difficult to set up.
If you go into the "Outlook" menu in the app, there's a "Legacy Outlook" button, which relaunches outlook using a completely different binary. The two outlook implementations have different bugs and all sorts of different behaviour.
Outlook For Mac is free but "legacy outlook" requires a MS365 subscription for some reason.
Outlook is also not to be confused with Microsoft's "Web Outlook" client, available at outlook.live.com. It all seems totally insane.
This is Microsoft we're talking about, right?
It's very frustrating and I can't think of a valid reason to configure things this way.
Mozilla has really gone off the rails. An organisation who claims to work on behalf of the user and who makes a web browser, actively hijacking the user experience to peddle for a few dollars?
Why the heck is Thunderbird “fully funded by financial contributions from [their] users”? Where do the billions of dollars from Google go? All the stupid doomed side projects which no one asked for nor wants and are abandoned after one year?
It's basically in maintenance mode. Are they trying to add features nobody really wants to justify their existence, like Mozilla?
[1] https://chipp.in/news/thunderbird-financials-doing-really-we...
For when this happens, it would be nice to have an explicit (and easy) way to blacklist items. Creating new filters for each of them is too involved.
Wouldn't that be cool? The company would have a list of tasks with a dollar amount next to it.
I for one have been dabbling with a bug in ThunderBird for days now that drives me mad:
I recently created a folder in Thunderbird and called it "archive". No way would I have expected that this will lead me to a bug and will take hours out of my day: There seems to be no way to get rid of this folder anymore.
Things I have tried:
"Keep message archives in" in "Copies and Folders" is disabled. I tried temporarily enabling it, setting it to some other dir and disabling it again, that did not help.
I have disabled it in "subscribe".
I cannot rename it.
There is no "archive" folder in the web interface of my email provider, so if it Thunderbird somehow created it on the server, there seems to be no way to see, let alone delete it again in the web interface.
I tried deleting archive.msf on disk. That makes the folder disappear after the next start, but it is recreated after about a second.
I deleted folderTree.json and folderCache.json, that did not help.
I've seen a few of these sites over the years but I can't remember the name of any RN. Search engines are your friend.
That very much exists, and is issued yearly.
Consolidated Financial Statements 2024-2023:
https://stateof.mozilla.org/pdf/Mozilla%20Fdn%202024%20-%20A...
Expenses in Software Development (2024):
> 290,448,000
Total Expenses (2024):
> 588,215,000
Ryan Sipes, if you can read this, everybody online remembers the 2020 Servo team lay-offs, and the juxtaposition of the C level compensation.
If you are serious about winning back donors and trust:
- Allow for a transparent breakdown of expenses on things like external consultancy and also C level compensation
- Allow financial ring-fencing of donations. Such that my donation can only finance Firefox devs or Thunderbird devs. (Not teams, not products, not managers/VPs/Directors just developers. Everyone else's compensation should come from corporate donations or other means)
I love Firefox and Thunderbird, use both everyday, was also a yearly donor up to 2020 (now I just donate to Archive.org and KDE).
You have great products that people love but if you are serious about gaining back trust you need to show judicious spending on the top side of the org. Justifying it with we need to spend money to get fundraisers doesn't pass the community test.
https://stats.thunderbird.net/#financials
https://blog.thunderbird.net/2024/10/thunderbird-annual-repo...
I think the synergy part is what is great here. Imagine thundermail is a FOSS server app. Imagine they implement things like proof-of-work for senders, and no PoW means the mail goes into a quarantine instead of directly in the user's inbox. That could fight spam, without the centralization and loss of privacy we've had in email. That hasn't happened now, because of the chicken-egg problem. There's no client that supports it because there's no server that supports it because there's no client that supports it.
Thunderbird is a very big client. It could push email forward like nothing before. I may give Thundermail a try. I'd much rather self-host a Thundermail server... one that works around the port 25 block on every residential IP. Maybe my self hosted instance could receive messages relayed from the "real" thundermail server on something other than port 25.
I strongly encourage you to provide that information on the page asking for donations. Even if it's just one sentence with a link and even if it doesn't fit with Mozilla's corporate policies.
https://stats.thunderbird.net/#financials
https://blog.thunderbird.net/2024/10/thunderbird-annual-repo...
Was it really too hard to say "I am the" or add "here" at the end? Instead we get this lazy "words hard less wrds good" manner of speaking.
I don't understand why they make it so hard to donate anonymously. I actually found their IBAN (DE05 5123 0500 0500 2158) on the Google results page, not on the page it linked to.
Annoying.
So I'd love to use the feature, but modern corporate auth defeats it currently.
https://bugzilla.mozilla.org/enter_bug.cgi?product=Thunderbi...
In these years, I've also had it on Windows and Linux, I've migrated it easily across many OS installs and hardware changes, I've used it with different kinds of email accounts and servers. It's worked with PGP encrypted mail, with SpamAssassin on the server and more.
It's great. It doesn't change much, which is probably a good thing, Firefox lost me as a user at some point. Thunderbird mostly stays the same, adding features occasionally. As I write this, I realize I'm so used to Thunderbird I'm not even sure what other clients are available. Definitely one of the best programs I've used.
The fact that they haven't invested in anything resembling a companion set of services for shared calendar/contacts is also a heavy pain point in contrast to the use of GMail or Outlook/M365/Exchange. If they had offered hosted email/calendar/contacts alone as a monetization option, they could have done so well ahead of GMail or M365 options and could still do so and under-cut them... having an open-core suite just for communications.
They've left a lot of options out there to die... they effectively had Electron a few decades before Electron was a thing. XulRunner was pretty nice to use, and they just left it to die... it got worse over time and just stopped seeing updates. All the while, the charity org and business org just kept spinning their wheels and basically throwing money away... for decades now.
Its a beautiful open source effort but products that have bugs like that languish for 10-20 years just aren't reliable. I need my mail client to be reliable.
2. doesn't cut trackers
They used to still offer "basic HTML" gmail, which was waaaaaay better all around and was the only way I used it on any platform, but they discontinued that some time back.
So that creates the strange situation where legally it is easier for free software developers to accept donations as a for-profit corporation than as a 501(c)(3) non-profit. It is possible to instead incorporate as a not-for-profit corporation which doesn't have the tax advantages of a 501(c)(3), but does have the advantage of not being beholden to share holders. However, many people react negatively to this assuming that any not-for-profit that isn't a 501(c)(3) is a scam.
[1] https://www.stradley.com/business-vantage-point-blog/irs-con...
[2] https://www.mill.law/blog/more-501c3-rejections-open-source-...
For what it's worth because legal names are confusingly similar, this is a legal subsidiary of Mozilla that is specific to Thunderbird, as in if you give it money it goes straight into Thunderbird. Many people here pretend to wish to be able to give money directly to Firefox, yet when they can do that for Thunderbird, people here are still finding bullshit reasons not to do so. Pick a lane.
Right, I get that, but why is it for-profit? Fund raising is hard enough for nonprofits, convincing people to donate their hard-earned cash to a for-profit is on a whole different level.
Note that many non-profits have exceptionally high-paid executives and "contractors".
Regulatory requirements on non-profit organizations are very high, and those organizations are, in fact, very limited in what they can do and how they receive their money. There are very good reasons for a non-profit to own for-profit entities, and, similarly, for philanthropic organizations to organize as for-profit entities.
At least as a point of funding the open-source work.
They might have the money, but they don't really seem to want anything to do with the project.
Yet, they decide to waste almost $7 million per year to pay a CEO and God knows what else.
>and God knows what else.
They publish their financial reports. It's mostly.... the browser. They actually spend more in total and in inflation adjusted terms directly on the browser than ever in their history as a company. Unless they're just faking all those reports? Need more than vibes here.
The MZLA company that makes Thunderbird is also working on improving self-funding by launching a Thunderbird-branded webmail service.
Comparing Firefox to Chromium-based browsers doesn't make much sense since these browsers don't develop their own web engine.
They go to the Mozilla Corporation: https://en.wikipedia.org/wiki/Mozilla_Corporation#Finances
The Mozilla Corporation then picks and chooses what it finances within the Mozilla Foundation. Their financial statements don't break down how they spend on software development within the Foundation, it only lists out employee salaries, specific directors' salaries and grants to outsiders... but it would seem Thunderbird doesn't get much if they're out begging.
https://stateof.mozilla.org/pdf/Mozilla%20Fdn%202024%20-%20A...
So, as an example, in 2024, it got:
- $498,218,000 from royalties (e.g. Google)
- $66,396,000 from paid services (e.g Pocket, VPN) and advertisers
- $15,782,000 from donations
And it spent:
- $290,448,000 on programmer salaries
- $163,516,000 on manager salaries
- $36,358,000 on servers, cloud, etc.
- $20,258,000 on consultants (e.g. branding consultants)
- $9,573,000 on travel
- $2,192,000 on grants and fellowships
So overall, it didn't spent that much on the stupid doomed side projects! It spent a lot more on flying managers and marketing consultants to nice soirees.
But the real question, not answered by this financial report, is how much programming labour was spent on Thunderbird, versus other Mozilla projects?
On the bright side, that actually makes me a bit keener about donating to it; donating to the Mozilla Corporation seems entirely pointless given donations make up ~2.5% of their income, and less than 10% of what they spend just on manager salaries, whereas giving it to Thunderbird might actually have a positive impact.
>- $20,258,000 on consultants (e.g. branding consultants)
>- $9,573,000 on travel
I am very glad to be using Brave at the moment of reading this.
And only reason using it now is cos of MS fucked up oauth2 method that is PITA to setup for any other OSS client as it requires the app to be added to their catalog and only thunderbird was big enough to get that
So I can understand the annoyance
Please don’t assume bad faith when the reality is that you don’t know.
Some options appear in this thread: https://www.reddit.com/r/software/comments/17r3twi/best_wind...
If you’re doing a new install and are generally fine with Thunderbird, Betterbird is a good option. It has additional good stuff that Thunderbird is lacking or took longer to get implemented/fixed.
What I don’t like about Thunderbird is that the profiles aren’t portable. It seems like every Thunderbird install is its own unique mess. I’d love to find something that allowed me to move the same configuration around between computers and platforms. I’m not sure if that exists.
I like how Thunderbird has the ability to handle mail, calendar, and contacts, but the implementation especially for calendar leaves a lot to be desired.
My favorite clients are Apple Mail/Calendar for their simplicity and being local-first clients but I’m using macOS less and less these days.
The “new outlook” that’s offered by Microsoft to consumers for free seems to be creepy and syncs your emails to Microsoft servers even if you’re using a third party client.
I’d also say you only need a truly local client if you have multiple email addresses. If you have just one email, let’s say you’re with FastMail or something, their web mail and mobile/desktop apps are great.
Under Linux, Geary once held promise but has long since stagnated and is too basic.
[]->
I've seen cases where people have it set up like that and it's so awfully slow. Minutes to display a single new message. That cloud brings absolutely zero user-benefit.
Also the Thundermail service is based on Stalwart (completely foss). We'll open source any additional relevant bits.
We also released the supporting services:
https://github.com/thunderbird/appointment
It’s way more work but this subject got me thinking about the idea of self-hosting the all in one nextcloud suite.
https://stateof.mozilla.org/pdf/Mozilla%20Foundation_Form_99...
> MZLA TECHNOLOGIES CORPORATION share of total income: $10,760,074
So they don't break it down, but around 10 million went to the corporation that runs Thunderbird and other projects (versus 658 million to the one that runs the browser)
Take a look at https://blog.thunderbird.net for a play-by-play. But we're doing a helluva lot.
We have 2023-2024 reporting via these two links:
https://stats.thunderbird.net/#financials
https://blog.thunderbird.net/2024/10/thunderbird-annual-repo...
We need to update the ratio for 2025, but it shouldn't be dramatically different.
The program is pretty much the same as it was in 2010 from a UI standpoint.
My biggest complaints with it are that the profile configuration is not portable, and that the UI is too cluttered with features. I just want something simple that does all the important stuff and remains somewhat powerful.
So thunderbird have 2 search bars, one on top, other in directory itself. The top one does what I'd expect browser search bar do, opens new tab and search everywhere, the bottom, again, inside a directory listing, I expect to search within directory.
If you type text, it does that, filtering messages in current view
If you type text and press enter, it does exact same thing the top one does, searchs everywhere, instead of the fucking directory I explicitly clicked and navigated to the other search bar
But fine, that's a quirk, you can get used to it... if not for how bad the opened search window is.
You get a list of messages where there is just enough text to not know whether you care about content of the message and whole thing fits like 4 mails (I get hundreds a day from various system stuff of hundreds of servers) and the ENTIRE RIGHT SIDE is empty and unused, and as it defaults to showing all mail, not mail in directory I was in, it's mostly useless. It also only shows last part of the path, not the whole dir mail is so instead of <A>/<B> dir you just get B
BUT WAIT THERE IS MORE. THEY MADE BETTER VIEW!
Just click on "Show results as list". Its just a list with a browser, same you get with normal directory browsing. It still wasted space, but it's at least usable
Let me just use the search to narrow down the list.... oh, it for some reason stopped searching in message bodies despise "body" option being selected and the same setting working in "main" directory search... and guess what enter does ? Of course, contrary to all good UI/UX design, it will run another tab with search that forgot your original query so when you might think you could narrow it down, nope
There's something about this specific part that doesn't sit well with me.
It's like justifying a huge salary for the president of a charity because they receive millions a year in donations and revenue from charity shops... it's just wrong.
7 million (assuming that's the correct value) is a lot of money. Perhaps not as much as they'd make at Google, but a lot of money nonetheless. And Mozilla is supposed to be a non-profit, with a good mission, with a manifesto, in a David vs Goliath struggle... but the CEO still makes millions, even when cuts are being made those working on the main mission?
The bar for Mozilla is different because they present themselves as being different. Multi-million salaries is what you expect from regular companies, not from good non-profits, and I think that's why the CEO's salary always comes up in these discussions.
With all this said, I also agree with the point about some of the criticism. Nothing Mozilla does pleases everyone, there's always something. It's a hard position to be in.
No, people are saying that Firefox needs to diversify their revenue streams because almost all of their revenue comes from their main competitor who (likely) only keeps Firefox alive to keep regulators from forcing them to divest their browser. The situation has gotten more dire since the regulators got fired last year.
Which side of the quantum accusation will be invoked in any given comment thread? Flip a coin and find out.
That's the problem. CEOs get paid so much more than everyone else while typically not providing value commensurate with their pay.
But we should not spread FUD. If you can link to the bug I'd be interested, otherwise it doesn't add much value to claim this.
* there are rare cases of a profile either misplaced (exists but not correctly pointed to) or gone - it is something which I understand Firefox people are working on (Thunderbird uses the Firefox profile system) * there are extremely rare reports where prefs.js is corrupted * there are no compact failures in current versions - there are no open bug reports for recent versions, so it has been totally obliterated by a rewrite and subsequent fixes. Most user reports of compact failure are attributed to other causes of folder corruption * folder corruption can occur as easily from external sources as from product bugs.
Anyone who has a problem can file a support request at https://support.mozilla.org/en-US/questions/new/thunderbird to get assistance.
Also, beware drawing broad conclusions about other users' experience from one's own personal experience. I have almost never experienced corruption - once in the last 10 years. But I am also using a Thunderbird profile that has gone through 5 different laptops, two different OS, using daily builds, which is AMPLE opportunity to have had multiple catastrophic failures. But because I know other users experiences I consider myself lucky.
https://bugzilla.mozilla.org/show_bug.cgi?id=462156
Although in recent years it looks like it turned from a bug about one specific (never resolved) issue to a more general troubleshooting session related to data loss issues.
Edit: I just checked the Invoice, payment goes indeed to Mozilla Corporation, not the foundation.
It is more like money laundering, than independent entity.
This is completely and utterly false.
MZLA hiring posts are placed on the Mozilla hiring site, and nothing more.
Isn’t that quite a bit high? Or am I looking at something incorrectly. Maybe someone has some suggestions for them on how to lower that amount.
There could be currency exchange rates that are factored in at the donation end as well.
I agree that 10% is high, but it's still explainable.
I believe they use stripe and this would also include:
- subscription billing fee (up to 0.7%)
- currency exchange fees
- chargeback fees
- processing fees on refunded transactions
$6.25 * 97% =$6.06 - $.30 =$5.76 That's $.49 in processing fees and .49/6.25=0.0784 So 8% rather than 10%.
I assume donations other than monthly are more like $15 or $25 but maybe there are people who do $5 or $3 or even $1.
Add in chargebacks, etc. and 10% unfortunately seems reasonable.
I do wish there was a way to pay companies that was less expensive for them but very little friction on my end. Venmo business is 1.9% + $.10 and that's better than I was expecting but still higher than ideal. I've encountered that once. Zelle depends on the business's bank and I've never encountered it as an alternative to credit cards.
Not affiliated with Mozilla or Venmo or Zelle in any way.
Although it could be higher if a lot of donations are small, and hitting the minimum transaction fees. The average could also be brought up if donations are made through the play or apple app stores, which have much higher takes.
Browser: Phoenix -> Firebird -> Firefox Mail client: Minotaur -> Thunderbird
However, both have alternative meanings as the other part of speech.
Affect as a noun means emotion or disposition, and is mostly used in psychology. Your psychologist may say you have a depressed affect.
Effect as a verb means to bring about. You might say that a successful protest effected change in society.
As a verb, in addition to “have an impact on,” affect can also mean “to pretend to have,” like “she affected an air of mystery,” although this is less common.
The way you used "effect" here, its verb sense of "to bring about or cause" is the one that suggests itself, which isn't what you meant.
The simple way to keep the words' overlapping meanings straight, is that it's "effect" when it's a noun, "affect" when it's a verb. "Effect" can also be a verb, and "affect" can be a noun, but those definitions don't overlap.
Your post did indeed call for "affect", as you suspected.
Edit: hmm, re-reading it now, affect does look right. Weird.
It's definitely wrong in that paragraph.
and technology choices made in Firefox can and do affect Thunderbird, just like they effect e.g. Zen Browser or Tor Browser.
English is a bit of a bastard language IIUC, and so we accept the way you've phrased it too, but in that case it should be "affect".
I hope this helps rather than making things more confusing! ;)
https://www.reddit.com/r/SaaS/comments/1g0m0um/how_to_set_up... is what I did.
I'd rather use Google's web storage than my own. I don't have the time nor the expertise to implement multi-region replication etc.
I understand that granting Google access to one's emails might be a dealbreaker for journalists, dissidents etc, though - so clearly Gmail is no good if you have legitimate need for PGP.
I would argue everyone does, most people just don't really think about what they are giving away. And how many emails a day are you receiving that a daily or hourly incremental offside backup wouldn't give you almost all of the benefits of "multi region replication"?
Turns out the quality of things like self hosted spam filtering is no match for the world’s most notorious data ingestion and analysis company
(Though of course, employees of either entity can be paid whatever, which also holds for every other non-profit.)
And I was an user of firebird, the database.
I have two or three emails a month get through my spam filtering. I don't consider fixing that to be worth the price of letting the world's most notorious advertising company have access to my emails
(I know that doesn't directly answer your question, but it does articulate a necessary pre-condition, and one that is hard for businesses entering a new line of service to deliver--although not impossible, of course.)
> they are moving more to using a javascript rendering method instead of xul
> I am not really sure what the problems are with working with xul though
> I think firefox moved off it a long time ago too
And that's the moment when firefox became garbage - just another chrome-alike, except slower and more resource-hungry. It had been getting worse for a decade prior to that, but dropping xul and breaking a ton of my extensions and customisability was the (large) straw that broke the camel's back. Sound familiar yet?
> I feel like thunderbird's user base is more the type to want to use thunderbird because it runs like a local first desktop style app as an alternative to using a web interface to their email. At least that's what I like about it.
(forgive my tone, nothing against you, I just get emotional when morons take an excellent piece of software I've been using for decades and turn it into broken, unusable trash)
A few pints about Ladybird:
* It's an awesome project, and they appear to be pretty efficient. * Greenfield projects always move faster than big codebases that are 30 years old. * Bigger teams always have more overhead than smaller teams. * Ladybird only does a small fraction of the things Firefox does. It's an important fraction, but still a small one. * The Ladybird GitHub repository has 1.3k contributors. Not sure where the number 10 comes from. * Only part of the people at Mozilla are engineers working on Firefox. There's also management, legal, marketing, HR and all the other folks you need to run a corporation. There's also engineers working on other products, backend services and infrastructure not required by Ladybird in its current stage.
None of the points above are quantitative, so Ladybird and Firefox are also hard to compare. I personally do think the Firefox org at Mozilla is pretty efficient for what it is; not based on the points above, but rather based on having worked at Mozilla for more than six years.
in a couple of years they built the engine from scratch. it's going to soon enter Alpha. how many people from ladybird built that engine? about 10?
all while everyone has said that modern web makes this task impossible
Perhaps other browser makers want to move faster than Ladybird.
point is that Mozilla is wasting money and having 4000 people working on chrome may not be the correct benchmark.
> just the fact that they've ensured that k9mail is still maintained seems like an objective win, even if it's now called Thunderbird.
And I was an user of firebird, the database.
Also K9Mail is now Thunderbird for Android.
About ladybird, I think it is quite a good benchmark:
- they have accomplished a task many thought impossible in the modern world
- they accomplished it while having a handful of people
- they had a fraction of resources compared to both google and Mozilla. only about a year ago they had few hundred of thousands as support money to get them started.
The engine may not be finished yet. may not be as performant as the other two. but they did a 3rd engine. and given 10% of the budget Mozilla has, they would progress much more. Ladybird Team has shown how everything about Mozilla is mismanaged and simply broken.
It's not a weird sentiment to want to know what benefits a gift is providing. That's all people are asking for when they want transparency around donations: tell us how you're benefiting from it so we can feel good about gifting you.
Is it necessary? No. The point being made is that people would be happier and potentially gift more if there was more transparency. If your argument is transparency costs more than the extra gifts then the solution to that is - ironically - be transparent about it and people might gift means to make transparency cheaper and make donations viable.
"I bought you tickets for your favorite artist for your birthday. I expect a detailed trip report" :)
Yes, you're right, personal gifts aren't donations, but then maybe we should stop calling donations gifts, too. Gifts are given without any expectations attached. Donations do and should have expectations.
But nobody wants to hear that they gave those tickets to their pimp, either.
(In practice, they presumably couldn't do that, at least not effectively, because the code is open source and someone else could fork it. But let's imagine that somehow they could require all Thunderbird users to pay them.)
That doesn't, of course, mean that it would be better overall. Thunderbird users would go from getting Thunderbird for free and maybe having reason to donate some money, to having to pay some money just to keep the ability to use Thunderbird: obviously worse for them. There'd probably be more money available for Thunderbird development, which would be good. The overall result might be either good or bad. But it would, indeed, no longer be unclear whether and why a Thunderbird user might choose to pay money to the Thunderbird project.
Instead, people act like they're buying in to a 50% share with their $5 and then act like they cofounded the project forever after the donation.
Consider it also from the recipient's perspective. Their benefactors are more likely to donate more money when they believe it will be put to good use. It's a complicated messaging problem, but being vague is probably not in your best interest.
It also isn't that unusual for donations to be ring fenced for certain things.
It felt like a betrayal to me.
Not that I think the other companies were bad, but if they have so much money they're giving it away to other people then they obviously don't need my money anymore.
If they wanted people to give other companies money then why didn't they have a separate different begging drive for those companies instead of just deciding, "Well, this is my money now, given to me to keep the site running and our employees paid, I'm going to give it away instead of using for the purpose that I literally begged it for".
If instead I donate to an open-source project, I'm not doing it in order to get access to the product; I already have that. I'm doing it because I hope they will do something with the money that I value. (Possible examples: Developing new features I like. Rewarding people who already developed features I liked. Activism for causes I approve of. Continuing to provide something that benefits everyone and not just me.)
And so I care a lot what they're going to do with the money, in a way I don't if I (say) pay money to Microsoft in exchange for the right to use Microsoft Office. Because what they're going to do with the money determines what point there is in my giving it.
Sometimes, everything the project does is stuff I think is valuable (for me or for the world). In that case I don't need to ask exactly what they're doing. Sometimes, it's obvious that what happens to the money is that it goes into the developer's pockets and they get to do what they like with it. In that case, I'll donate if the point of my donation is to reward someone who is doing something I'm glad they're doing, and probably not otherwise.
In the case of Thunderbird, it's maybe not so obvious. Probably the money will go toward implementing Thunderbird features and bug fixes, but looking at the history of Firefox I might worry that that's going to mean "AI integrations that actual users mostly don't want" or "implementing advertising to help raise funds", and I might have a variety of attitudes to those things. Or it might go toward some sort of internet activism, and again I might have a variety of attitudes to that depending on exactly what they're agitating for. Or maybe I might worry that the money will mostly end up helping to pay the salary of the CEO of Mozilla. (I don't think that's actually possible, but I can imagine situations where Mozilla wants some things done, and if they can pay for them via donations rather than using the company's money they'll do so, so that the net effect of donating is simply to increase Mozilla's profits.)
And I don't think anyone's asking for anything very burdensome in the way of transparency. Just more than, well, nothing at all which is what we have at the moment. The text on the actual page says literally nothing beyond "help keep Thunderbird alive". The FAQ says "Thunderbird is the leading open source email and productivity app that is free for business and personal use. Your gift helps ensure it stays that way, and supports ongoing development." which tells us almost nothing. And "MZLA Technologies Corporation is a wholly owned for-profit subsidiary of the Mozilla Foundation and the home of Thunderbird." which tells us that donations go to a for-profit subsidiary of the Mozilla Foundation (which I believe is the same entity that owns the Mozilla Corporation, but like most people I am not an expert on this stuff and don't know what that means in practice about how the Mozilla Foundation, the Mozilla Corporation and MZLA Technologies Corporation actually work together).
Maybe donated money will lead to MZLA Technologies Corporation hiring more developers or paying existing developers more? Maybe it'll be used to buy equipment, or licences for patented stuff? Maybe it'll be used to advertise Thunderbird and get it more users? Maybe it'll be used to agitate for the use of open email standards or something like that? Maybe. Maybe some other thing entirely. There's no way to get any inkling.
Some people simply want the "best fit" solution for a product. IMO, this used to be Outlook+Exchange, hands down... M365 scaling has enshittified the bundle in a lot of ways leaving a wide gap for alternatives. Google's GMail is a leading alternative that is a closed service. Thunderbird is an open solution that solves part of the problem (shared calendars/contacts only having half the solution).
When you pay for a product, you often are able to give feedback and request for features... the expectation is that you are getting value for what you are paying and that the company continues to do so while adding features that add more value in time.
When you donate to an open-source project, and that project redirects funds to have a multi-million dollar marketing event that only benefits middle managers and seeks to add revenue with features the majority of donors oppose, then someone who would otherwise support the development might rightly feel a bit betrayed or choose not to donate altogether, much like someone might not purchase a given product or service from a company that does what they feel are bad things.
It's not dramatically different, it's just when/where the individual might expect a level of transparency, value or direction. A purchase is against existing value... a donation is against future value.
Firefox should have a war chest worth of cash at hand, if it hadn't been spent on massive layers of managers and marketers. They've tried repeatedly to spin off monetization in order to increase the overall charity, and I can understand that desire... but they've done so to levels that absolutely compromise the core of what the org is known for... the software.
They effectively HAD electron decades before electron.. they left it unsupported and let it die... they HAD a great mail/nntp platform, they left it to die and only recently realized it was a thing and tried to resurrect it only as a potential for more monetization. They HAD an engineering staff that was reshaping the direction of low-level development (Rust and related) and they let them all go so they could keep paying middle-managers and marketeers for a charity that was never self-sufficient and only served to drain or monetize their core products to detrimental effect.
I would like Mozilla to have great products and succeed... but frankly, I don't like the parent org, charity structure or their direction at all. They're the worst examples of "woke HR" you can find online and I emphatically won't be giving them cash... I truly hope that at some point the developers can just spin off the open-source itself into a new org similar to Libre Office, and break away. If all they did was the software and their existing monetization, they'd have all of their developer staff and a long headroom of funding in the bank.
If I donate, I want more devs getting paid, not a CEO parasiting the non-profit.
If you're asking for donations and holding your cap out, the implication is that every penny will go toward development.
Mozilla should either just make it a product that you have to pay for, or sub to, or keep donations cleanly separated.
If I am going to donate money to a company/NGO that wants to buy food for poor people, of course I am interested in knowing how much of that money is going to salaries, how much into activities of sort, and how much in actually feeding people.
I disagree.
If you are asking people for donations, then it is only fair that you provide transparency.
Donations are made out of pure goodwill. It is not like buying a widget from $megacorp.
I do not buy the "increased administrative costs" argument either. At a bare minimum all it would take is 5 minutes a month and a simple spreadsheet.
In the case of Mozilla, you actually know donating to the Mozilla Foundation does not in any way benefit Firefox or Thunderbird, which is probably the whole reason you were actually donating in the first place. Donating to the Mozilla Foundation funds all the pointless side projects they they decide to pick up and pay the CEO quite frankly an undeservedly large salary.
With that said I also think we should expect more then "it helps fund the development". Its not that difficult to write a couple paragraphs more and be a little more specific. Then again, maybe they get so little in donations that they cant really say how the money will be used and its more of a "buy me a beer" type of thing to keep the developers happy. Unless suddenly people start giving more and a developer actually could invest more hours in the project.
What I don't get is why people don't think the same for for-profit enterprises. If I spend $120 a year on some SaaS, I don't ask what portion of that goes into the CEOs pocket who might use that money to buy politicians to advance tax policy they prefer, or government contracts against the public interest, etc.
It's not about the expected value of a product, it's about what else your money funds when you hand it over to a corporation that people rarely consider. They should consider it just as much as they consider donations to non-profits.
Also, the assumption of a healthy market is not one I would take. A lot of corporate money is spent on regulatory capture and other ways to prevent a healthy market. Funded by customer spend. A purchase is against future value in the same way that past purchases are what allow companies today to make markets less healthy.
You pay for an existing product/service and expect that product/service to be fit for a need... that's generally it as far as expectations go... some may actually care about a company being a bad actor and boycott etc, but that's secondary in and of itself. You immediately get the product or service that exists.
A donation, is against expectations for results... though there may be other reasons to donate to a cause/charity.
You've twisted the timing. My comment is about
"Give me money." "Okay, tell me why I should give you money."
not
"I gave you money. Tell me what you did with it." It's a big difference. It's easy for me to just not give them money if I don't know what I'm donating to.
Though I'm making a general reflection rather than trying to antagonize any individual here. I was already thinking about this when clicking into TFA to see that yes, it's another donation beg.
The answer to the person I replied to is basically: yes.
There's a nit in human psychology between mutual transactions (even lopsided against our favor) and voluntary unilateral ones (like donations) where the latter results in disproportionate scrutiny and entitlement compared to the former.
I once started accepting donations on my forum. I noticed people acted like they were about to make the grandest gesture in the world, would I be so lucky to deserve it after answering their questions despite having built a forum they spend four hours a day on. (They gave me $5)
And once they donated, they saw themselves as a boardmember-like persona with veto power and a disproportionate say on what I do, often pointing out that they're a donor. (They gave me $5)
I'm exaggerating a bit to paint a picture of what I mean. I think it's all unintentional, and they might be embarrassed if I'd told them this.
But I ended up refunding everyone after a while.
Yet when I charged $5 to let users expand their PM inbox size or max avatar resolution, nobody ever brought it up. They understood the transaction ended there. What is the $5 used for? -- What do you mean? It doubled my PM inbox size.
It's a funny quirk of our brain. I think a license purchase aligns expectations much more than groveling for donations, and it creates a natural freemium model for open source (or source-available rather?) projects.