It's like the "human code review has become the bottleneck" problem, scaled out to all operations that AI winds up touching.

I've shared before about hiring a local plumber for a remodelling job who replaced their office assistant with a voice AI that could not understand my address (which was not complicated). I rage-quit that call and found another plumber by the end of the week.

It took the first plumber 3 weeks to check his AI call log to find out that he lost a 5 figure job, reaching out to apologize and see what he could do to earn my trust. In that time, I got another quote for substantially less and was already getting the work done.

That's my experience with small business AI solutions, truly terrible experience and I had zero sympathy for the first guy. If I'm paying you all that money to come mess with my plumbing, I want a human on the other end I can talk if something goes sideways.

I sincerely hope many, if not most, of these companies go under due to their gambling on AI at the expense of their workforce.

I also look forward to Storage Wars: Data Centers with people buying a thousand unused hard drives for $10. Then the inevitable ‘we flipped this data center and made condos’ show on HGTV.