The Companies Cutting Headcount for AI Will Lose to the Ones Who Didn't(libertas.software) |
The Companies Cutting Headcount for AI Will Lose to the Ones Who Didn't(libertas.software) |
This is a capitalism functioning correctly as labor as in then moved to places it is needed more. Its sort of shocking to see devs complain about getting laid off. Thats the point of a high variance career. Great and terrible outcomes go hand in hand, if you want one you must expect the other.
That is why one of these narratives is total bullshit. Either “layoffs from AI” are layoffs for some other structural reason in the tech sector, or “AI makes employees way more productive” is total bullshit.
I don’t know which is the scarier lie tbh
Analogously, automation and productivity improvements in farming drastically decreased employment in the farming sector, from basically everyone to basically no one.
You mean companies blaming AI or using it as an excuse?
The real answer is stop reading the headlines or the fake news.
This kind of sentences are typically AI-generated. What’s the point of an article about AI generated by AI?
However, in this case I think both were fairly vacuous. Also, sentence fragments are a hallmark of bad writing that high school English teachers try to train you out of, apparently unsuccessfully if the training data makes them so likely.
I don't know anyone who has been hiring in any kind of significant numbers. Everyone fires either because of alleged AI efficiencies or to pay for AI token shit or to just bla bla to investors how magically AI AI AI they are.
End result all the same. Massive job losses due to AI.
But, they're also jagged in terms of functionality. When you work with a human, you can learn what their core competencies are, and then if you give them a task that falls within that domain, you can be reasonably sure they'll finish it correctly. That's not the case with LLMs. It might do one task brilliantly, and a next similar task, it just shits the bed on.
And since it has no understanding of the task in a human sense, it can't self correct, learn or improve. All its doing is stringing tokens together based on probability. So, you need a human in the loop to review what it's doing, to correct it when it makes mistakes, and to define the actual goals. My experience is that doing all that properly ends up taking up a lot of time, so your actual productivity gain per person aren't all that significant.
Companies that try to replace humans with LLMs will soon find that they end up with a whole bunch of code that doesn't actually work, and they have no hope of fixing. The double edge of LLMs is that they're really good at generating a lot of wrong code really fast.
“Remove this old feature.” “Are you sure you didn’t break anything?”
That was it. Then I manually tested it to make sure nothing was broken. Then I did a brief review before posting it for code review and then pushed it. What would have taken me probably about 1 day to go through and figure out code changes and then actually change the code took me about 30 seconds.
To think that we need to maintain the post-Covid hiring bloat is nonsense. I’m not so arrogant to think that someone with an llm can’t replace me, if I survive a few more years in this industry I’ll be amazed and grateful.
The team insisted this person had a big heart, a lot of passion, and they’d make a difference. We extended an offer and they accepted.
They ended up being unremarkable in every way. It was a drag on the company. We let them go a year later and set ourselves back on a topic our customers cared about.
Anyway, some people are great. Some are not. The idea that there’s this hidden special knowledge trapped inside teams, if only the executives would unleash it, is nonsense. I personally feel for anyone who loses their job, but companies will always pick the most productive and efficient path to a result.
Also so does the labor market. How many people, when given the option for more pay and benefits, decline out of loyalty to their employer? At least in tech, this is almost never the case.
I think we’re a bit lost. On one hand, certain people don’t trust these big employers and think they’re evil, and on the other hand really really want their job at said evil megacorp.
"That assumption is wrong."
"The human is the equation. AI is what makes that equation run faster." -- what?
Testament of the Korvax, No Man's Sky.
Does discimer “no tokens were used” mean anything ?
Employee count seems to correlate to stock market incentives - which is how GitLab is like 5x larger than Valve.
It's funny to me that everyone talks about pandemic over-hiring, as if this hadn't been a thing for a decade before that. Like, when I started at FB in 2013, they probably had about 75% of the engineers they needed (and about 10% of the sales people). But they grew engineering much faster than sales for some reason (engineering in the broad sense including data and product).
That being said, it's easy for people to look at other parts of a company and think they are over-staffed, because we don't see all the work necessary to keep the balls in the air.
No fully paid golden cadillac benefits packages (for your dog too!), no twice daily uber eats comps, no $150k entry level, no unlimited PTO, no 6 months leave.
If you go to your uncles engineering department at the boiler company, these guy's engineering roles are about as pampered as the warehouse managers.
The upside is that it will cull those in it just for the money/lifestyle, and concentrate it down to those in it for the love of the craft.
FB has what?
Intel has around the same number of people and they make chips, laptops, different types of chips. Hardware, software, supply chain etc.
FB does what? And what do they do with all these very well paid people?!
I find that hard to believe. Looking at https://www.macrotrends.net/stocks/charts/META/meta-platform..., they had a good revenue growth in the early ‘10s.
What did they leave on the table by not having more ten times as many sales people as they did? Revenues? Profits?
The fact is, a lot of tech products have matured and kind of entered maintenance mode. Feature additions are smaller incremental improvements than ever. If you cut out AI, I don’t know if any of the products we all use daily look much different than they did 5 years ago.
So my argument is this simply represents a natural business cycle where these companies are shifting from growth to mature. This shift always comes with a recalibration of expenses.
And weren't the layoffs of 2023-24 supposed to correct that?
In my experience, in every big tech company for the past two decades, almost everyone always complained that they were understaffed to meet their goals/okrs.
IMO, the real explanation is:
- Some unprofitable companies don't want to raise money in a high interest rate world, and are using AI as a partial excuse, partial ambition to do layoffs to cut costs. Eg: NET
- Other companies are investing heavily into data centers (eg: META) and need to cut costs elsewhere to offset that.
And in both cases, there's some real productivity gains that they have already seen due to AI that will offset, plus they expect to see more gains as the remaining people will work harder and be more motivated to increase their productivity for job security.
But isn't tech a bit unique in how accepted this kind of self-serving corruption is at pretty much all levels? From the "This might require a few extra folks, but I want to pad my resume" IC level all the way up to "Let's make this look good for Wall Street" exec level.
The headline is backwards, the companies cutting headcount for AI have already lost, that's why they're cutting. Most of these companies are losing market share or are in dying markets and need to cut headcount. They're just blaming AI because it's convenient and forward-looking.
Returning to office was the previous excuse, so now they have the next one ready to go.
Its also notable that over the last few decades the business community has normalized layoffs and layoffs while highly profitable as net positive for the company (stock). While all the engineering driven companies, GE, Boeing, etc that pioneered this management philosophy end up in strategic decline.
In the case of the well known FAANG and other similarly structured large software companies, everyone working there or having approached them know how bloated and inefficient they are.
What is happening is likely a long-term plan to completely restructure themselves, progressively shedding headcount while using it as a disciplinary tactic.
I am sure they understand the cost and the effect on morale.
But they are foreseeing radical changes and they want to be ready and slim before the storm.
Doesn't Valve hire tons of contractors? I don't think anyone except them knows how many people/agencies they're paying to work on stuff like proton, linux, mesa, vulkan, etc., not to mention internal projects.
Valve could not actually do all that they do with just the leaked headcount numbers.
GitLab is also a smaller company than I'd expect Valve to be - given its products & reach - if it was public and went through the same kind of inflation process.
Seems questionable to compare the valuation of a public company vs a private one, with the latter being marked to market rarely, if ever.
Idiots who truly believe that AI will actually replace a significant amount of the workforce (Long term, it will not but some jobs displaced) and those who have internalised that ZIRP is over, they need to be more lean as VCs have closed their wallets and saying "We've revolutionised our workflow with AI" than "We haven't turned huge investment debt into profit in 5 years and we need to reduce headcount for even the slightest chance of that happening, or at least raise again by saying 'AI' over and over" has far better optics.
As I understand it there are some underlying problems in the industry. Companies aren’t exiting which means VC’s aren’t getting returns and investment is slowing. In order for NVIDIA to maintain its current valuation, it has to keep growing at the rate it’s been growing which is the time during which companies have been piling on debt to perform extreme investments in AI. On top of this the growth rate is also based on extreme circular dealing.
So the whole thing isn’t sustainable, but the crash doesn’t happen until some big player blinks and their forecast / valuation goes down. And the only path to the kind of growth / gains people saw during the peak of the internet era is through AI.
Probably none of these big companies will fail, but it will be deeply uncomfortable for all of them when the music stops. And I wonder if it bankrupts a swath of the current generation of VCs.
Flag and move on. Too bad the HN audience eats this shit up by the spoonful.
But the point about there being nothing new in the article still stands.
Along another vein, I guess I wonder with my limited knowledge of economics if the demand for programmers is elastic or inelastic.
Once software becomes cheap, the bottleneck to growth shift to product design, infrastructure/manufacturing, sales and support.
You take the same pot of money and allocate it differently:
2010s: Hire 10 programmers
2020s: Hire 9 programmers and pay for the best AI money can buy
The 9 programmers with AI will be more productive than the 10 without.
2029, hire a developer and pay for the best AI money can buy.
2030, pay for the best money AI can buy.
At some point anything any nuanced business context a team needs and that requires humans today will be digested in AI onboarding.
for software it will be requirement gathering, product planning, looking for buyer / customer, even brainstorming on finding what to make.
Today, even someone with minimal context can ship end-to-end prototypes. That means existing employees, the people with actual domain knowledge should be able to innovate faster than ever. Anthropic has shipped one of the best coding agents on the market and still has hundreds of engineering roles open.
High-agency people with company context and ideas within each company should be getting amplified right now, not laid off. Instead they're stuck figuring out how to "tokenmaxx" because leadership mandated it and they are forced to ship software no one will use in order to keep their jobs.
The largest problem with software employment is defining software developer performance. There is no industry baseline for defining or measuring this. Its so easy for a person to be that 10x (or much greater) developer in a compatible team or be a complete failure on the wrong team.
The funniest meeting has to be where someone said - "I have been using LLMs and it is terrible for our use case. Can we have an AI demo for Microsoft Copilot?" Imagine their surprise when they were told Copilot is LLM.
Amazon was always an asshole-driven company which did topgrading layoffs annually at the start of every year. It has never suffered because of that.
How many engineers do you think that can pay for? At 100k/year that's a pretty huge team.
Also you need both now. It’s not enough to just have humans, and that OpEx needs to come from somewhere.
I’m not happy about it - just the way it is.
— Every every single current tech c-suite
These large companies aren’t well positioned for this. There’s too many human bottlenecks to every decision. You get in trouble for going outside your role. Thats why AI is drudgery at many of these places, often even negative productive.
Smaller companies though started assuming AI will let their employees stretch to broader roles, wear many hats, and given larger agency
I've worked with people who demonstrated below-average judgement, and I've seen cases of good judgement from AI. I think if a company can identify the poor performers and part wit them, there is a decent chance that the remaining people with AI in hand can more than make up the difference.
I get this is about the immediate firing of people and losing knowledge quickly but there’s no reason this this knowledge can’t be captured actively and passively over the next year or so now there’s a massive incentive to do so. In fact using AI to capture this knowledge is a huge opportunity tons of startups are working on.
And that is a problem. If you employ people whomlove to comlkain are basically minus 0.1 of regular employe (tolerable annoyance), they get power multiplier and instead of small rants at water cooler, will be able to file federal law suits under employers ass.
And they will also get way more ways to harrass productive employes.
Investors like growth, not shrinkage. Claiming AI is replacing those jobs helps avoid the appearence of shrinkage, while also feeding the AI hype machine that many of these companies have invested heavily into.
I'm personally at a fintech startup and have a 100$ subscription. Our org is much leaner and its much faster to ship stuff. What used to be entire departments or teams can now be done by two or three people. Three people to ensure we share context and have a decent tram factor.
Of course a leaner team can ship faster. But your stakes are much lower. A production bug has less visibility and impact. Limited revenue means less stakeholders, and less opinions about how and what to do in a startup. Less customers means less customer support and feedback. The differences go on and on. I'm not sure you can attribute all of that to AI assistance.
Good luck with your fintech startup. I'm in that space too and its a bear.
You see this in enterprise consulting, wiht the increase in cloud, serverless, SaaS/iPaaS, low code/no code, content generation and translations, followed by AI agent orchestration, the teams can be reduced down to about 1/3 of what they used to be.
It isn't as if there are enough projects around to keep the other 2/3 busy, so eventually when there are enough of those people on bench they have to find something else.
> It isn't as if there are enough projects around to keep the other 2/3 busy
I've never worked at any company where there was any limit to the work to be done. Sales people don't give a shit what your product can do, only what they can sell, and they never sleep.
Even in cost centers like IT or ops, there’s usually an endless backlog of work, technical debt, support requests, and improvements that never get prioritized because resources are limited.
Eh, are they doing that though?
Anecdotally, firing people “on the bench” isn't whats happening.
Read the tweets. Listen to people still working at these big corps. They are gutting teams and pushing more work onto people because they believe they can be more productive, not because they are.
Lets that sink in.
People are being made redundant on the basis that leadership believes that in the future they will have an over capacity and theyre cutting early to avoid the bench scenario.
It is speculative.
What this article is arguing, is that, that is stupid.
If, in the future, you need to spin up new initiatives, youve screwed yourself by disposing of your excess capacity in the magical hope that your current capacity will magically increase itself by … spending more money on tokens.
Its just nonsense.
AI is just an excuse for poor historical decisions and unfortunate global economic conditions.
The “cuts due to AI” will be real. There will be people sitting idle as the models improve and people learn to use them better.
… but right now?
they're not. Im not. My friends arent. My former work mates arent. The people left at these companies arent. The people being cut werent (except perhaps, at meta)
Its stock price hype theatre.
Layoffs are a strong signal that a business is not investing in growth and is just trying to wring more profit from the same thing. If investors were rational, they'd walk away.
Maybe replacing the expensive C-suite with an LLM would help make better, growth-oriented decisions.
there's also what the market is ready for. we've said that some products failed because they were ahead of their time. it's even more true now where the power of ai, ai productivity, etc could take the product far beyond the markets expectation. what does that lead to? the deliberate slow rate of growth means power/potentials have to be controlled somewhat. so even without hiring, if ai is adopted as a first-class tool within the organization, there will be surplus resources that need to be shed somehow.
- AI pricing is variable, probably the cheapest it will ever be right now
- AI produces a lot more shit for humans to review, and you will always need humans. If you don’t focus on keeping things simple you will probably play yourself unless you’re good at separating out blast radiuses.
- I see a lot of super low quality work that doesn’t solve the problem but it’s like look that guy solved the problem in one day! Promote him! Everyone is happy except for the end users who for whatever reason are being totally ignored (whose problem it fails to appropriately solve) and I saw this in accounting software so…hello eventual lawsuits?
Humans are accountable and act accordingly, models are not.
For example, looking through meta data in a SQL environment that you didn't know existed to troubleshoot an issue. And a million other things. The odds of any employee not knowing everything are very good, even when humanity as a whole had already discovered that thing.
There is absolutely room for head count reduction while companies restructure around this.
People keep trying to make sense from the official story told by professional liars.
You can't put "undocumented knowledge" into a spreadsheet.
1) Unlimited PTO is a scam. Ask anyone who ever got paid out six weeks salary when they changed jobs.
2) “the craft” is doing some heavy lifting here. I happen to enjoy AI-assisted dev, but it is nothing like the work that drew me to the industry.
Otherwise agreed on all counts.
Well, no. It's just the target beneficiary is not you (the employees) but the employer.
Unlimited PTO resolves the employer from paying out PTO when they make you "redundant".
Edit: folks, I can assure you I take a lot more than 10 days of PTO. I didn’t even say how many half/full days I take, you’re assuming a lot though I get my language could’ve been more clear there. I probably take between 20-30 days total annually. I am saying that because of unlimited PTO, it is very easy to just grab half days and full days as needed routinely and not worry about my overall count.
I don’t know anyone who takes the high end of that anymore, especially senior/staff folks.
Unlimited PTO takes a liability off the company’s books, and makes every time off request a negotiation.
So you take something less than 10 days off a year?
In all developed countries bar one that is against the law for being so few days off.
You are being abused.
Huh?
Is that what you see at your uncle's boiler company? People who are truly in it "for the love of the craft"?
You are already in a treat if having free coffee and fruit.
This is 100% it.
I am in Europe but I must be some test bunny that made some personal enemy there somehow, since beginning (cca 2008) FB was by far the buggiest site ever. Uploads of images didn't work, sometimes it uploaded twice. Uploading album of 30-50 pics took on average maybe 10 attempts in the past. Comments didn't work, or twice again. many similar behaviors. Ie since cca 2 weeks now if I click on some picture to have it full screen, clicking close after 1-2 mins ends up in FB error page instead of returning to main feed. I keep seeing FB error page a LOT considering infrequent use.
Horrible, terrible engineering.
So, how they hired salespeople was based on revenue per head. If there wasn't enough revenue in a particular part of the business, no new hires for you. Obviously, that's gonna be a lagging indicator.
And they were honestly leaving a lot of money on the table there, but honestly not as much as they were leaving on the table by having a really, really, really bad and buggy self-serve interface that made it hard for small advertisers to spend money.
When they fixed that, the small businesses all got good results (e.g. hairdressers etc) and those people then convinced all the agency people to put more money into the platform.
Up till 2015 or so, it was a real struggle to convince people to even try FB ads, but after that it was like shooting fish in a barrel.
> I find that hard to believe. Looking at https://www.macrotrends.net/stocks/charts/META/meta-platform..., they had a good revenue growth in the early ‘10s.
Also, up to 2013 or so (when feed ads became a thing), most of that money was coming from payments for f2p games, so they had lots of partner managers there, but not enough ads sales people.
I do think tech certainly has its own flavor though, particularly because of how differently it is treated by investors.
In some of those well known offshoring companies, being on bench automatically means a downcut on the salary as cost measure.
That has nothing to do with AI.
It is happening due to global economic conditions.
Im not saying the bench doesn't exist, Im saying its not full of people because you have two consultants doing all 59 jobs with AI.
There are definitely places making cuts of staff who are not on the bench.
No need to take the 69 out of a magic hat.
The other three join the on bench pool.
When economy gets worse, the lucky two are the ones staying.
2025: agents are the future!
2026: we don't need any new employees
_stuff gets real_
2027: wow, employees are actually pretty good value.*
Not always. A buggy whip maker in 1920 should be laying off people. No amount of investment in buggy whips will bring that market back.
A layoff is saying that the investment will not pay off. So long as the company is cutting the right things they are good. Many layoffs are not done with a proper cut of the work do be done and so are bad, but that doesn't mean they are always bad.
If you're growing obviously it's stupid to fire but if you have plateau'd the easiest gain is to trim the fat, so to speak. Also once a company is acquired by a private fund, everyone becomes a title and a number in a spreadsheet, that's all.
A lot of companies simply have no direction and aren't looking to build new products. They had a success, rotated in some myopic execs, flipped into rent-seeking mode and are trying to wring more cash out of the same progressive enshittified product.
It works for some it fails for others.
Some businesses can grow, some cannot grow, some grow at different rates. The risk adjusted (subjective) prices determine whether or not an investor should walk away.
Or, for that matter, Apple. If they subscribed to that philosophy, the iPhone wouldn't exist. Honestly, they would have kept trying to make the Apple II.
The issue is how much of that work is "valuable" in the sense = makes money.
I have both been in projects and seen projects which were canceled once it turned out they didn't make money (bad sales? bad product? bad market fit? a bit of everything?). This you can only afford when you have money to spare (= with debts? high profits...?).
With the interest rates so high, how can a company justify hiring dozens/hundreds of people more? It's a risk, and what I am seeing now is that companies are shrinking left and right to focus on the business that makes money and reduce headcount on what they believe doesn't make money at all, or it's a cost too high for their "long term strategy" or whatever. Right now the only metrics that they are caring about is EBIDTA. They don't even care anymore about ARR, they are becoming irrelevant as long as they stay within a range (we want 20% increase, but we're ok with 5%).
The AI will replace everything and everyone is working out pretty well for Anthropic/OpenAI, though.
Most managers are mediocre, and many are poor. Some are lucky for one or two projects but can't keep it up consistently.
Companies with a lot of wealth often scattershot random projects - some of which are directly competitive - in the hope that one will stick.
The people who have the insight and intuition to skip this and hit the mark directly are incredibly rare.
A lot of business culture is a set of cargo cult "solutions" that pretend to address this problem.
Yes, or that businesses are expecting a slow down in the economy that hinders their ability to sell (i.e. their customers are going to cutback on spending)
This was the case last year (or maybe it was the year before) where technology companies saw their customers reducing spend and tightening belts.
The current economy feels hard to figure out, in that the market keeps going up but so is inflation and the struggle of the everyday American at least.
Perhaps that is leading technology companies to be more conservative in how much they produce.
Example: natural monopoly in some geographically-locked domain. Just to grab an example. You have 150 people in the field, can't let them go because the company still needs hands and eyes on the ground. You have 15 people in some other, paper-pushing department. Thanks to AI advances, you only need 10 of those now.
That's actually it. The part that can be sped up with AI don't change how slow everything else still takes. If you need 2 weeks to see the results of a change before AI, you still need that after AI.
Basically, your business is not keeping pace with development.
ETA: this is sometimes (though not always) very different for a mature company than an early stage startup.
I suspect another big part of it is that marketing and sales are relatively easy to measure and to scale.
You can hire one, two, or three new salespeople and expect that revenue will change more or less proportionately. Fixing (or ignoring) a handful issues doesn’t scale so smoothly—-there are jumps where the product suddenly seems much better/worse.
Businesses are not magically efficient
Many businesses are not bottlenecked by processes that are computer based.
Obviously, there are limits: I’m not sure what my local grocery store or bus line would do with 100 new workers, but I have no doubt they could put a few people to work right away.