Ask HN: How do you think AI comment moderation should work?

3 points by linmer 4 days ago | 5 comments

Reading comments one by one and checking if they are in a way breaking the rules, is a boring and time taking (not individually, but because there will be lots of comments) task. We can use AI to do it faster. But, AI always makes mistakes. So do you think is it better that:

We approve whatever AI approves without manual check and manually check if the comments rejected by AI are actually breaking the rules

We manually check whatever AI approves, and use AI only to reject the bad comments?

Hugsbox 4 days ago |

Don't give AI the ability to unilaterally remove/reject comments. Allow AI to flag comments as potentially harmful, and then have a human review whether or not they should be removed. AI shouldn't have the agency to actually do anything, just the ability to say "Hey, this comment might be against the rules, you should have a look!"

linmer 4 days ago | |

I think approving the comment is also doing something, so if we won't allow it to do that too it will be useless. But I think you mean we shouldn't allow AI to do potentially harmful actions like removing/rejecting comments. But approving a bad comment also means people see it so it's a debate about which one being more harmful in practice. But I agree with you!

JohnFen 4 days ago | | |

Don't use genAI to approve comments, either. Only use it to flag potentially problematic comments for human review. The harm of people temporarily seeing a problematic comment is far less than the harm of removing comments that shouldn't have been removed.