The minimum viable unit of saleable software(brandur.org) |
The minimum viable unit of saleable software(brandur.org) |
It’s a bit funny because I felt this way before coding agents as well, like you could clone something in just a few weeks. But in practice my expectations are rarely accurate.
Why? Because you have to actually use the product to discover what is wrong, or sub-optimal, with it.
I was building a transaction classifier recently and I initially thought it would be a trivial “solved” problem. Throw transactions into a tiny local LLM, let it classify. But that approach was too slow, and not accurate enough. I didn’t know that though until I tried and then needed to change the spec.
I got a few weeks in to each and then stalled on all of them because the effort and motivation required to extend beyond the crazed early days _is_ still more than the utility I get.
In a professional context, paying someone for software to do something outside my core domain is still the practical option compared to the motivation and effort needed to maintain another dependency.
The author hints at this in a footnote: > It does, however, pencil out to use a different product instead. In this particular case, it’s easy: use Linear instead of Jira.
So I'll build something simple for us, that integrates with our systems and how we like to do things.
It won't cost us much since our meagre requirements are nothing comparted to a full fledged Jira replacement.
Without LLMs it would have taken maybe a couple of days effort and perhaps an hour a month to fix any bugs we miss or add an extra overlooked feature.
With LLMs ... we shall see.
We won't set out to solve all of the world's issue tracking problems, so that will save a lot of time.
KISS is the goal.
In their eyes, community moderation is an inverted pendulum that eventually falls over. Either one niche and unprofitable direction dominates, or the community turns it into an incoherent junk drawer of features. You're also opening yourself up to competitors poisoning the whole thing. To investors, it signals a lack of vision.
Feedback isn't inherently good or bad, but it can be unnecessary risk if you already know you have a solid product that meets the most common use cases with the strongest demand.
This is why successful products tend to be very mediocre. They're the average of all insights considered. Doing anything else is leaving money on the table.
To answer your question, nobody wants their product to become the platform that launches your directly competing product. That's suicide. You're asking to ride someone else's coattails.
Also, some software businesses use a ton of aggregated or hard to get data which needs to be synthesized and that doesn't go away even if the llm driven coding is cheap.
It gave me all sorts of reasons why this was a terrible idea. I've never seen it resist a task so directly and relentlessly.
It knew.
One point worth considering is that tools like Jira and Salesforce have dozens of screens and modals. But you only ever look at one at a time. So the enormity of the ask "duplicate Jira" is hard to see in its totality.
With Google docs, the entirety of the tool is almost one screen. It resists decomposition. So the true gravity of the request is more in your face.
You say you want to duplicate Asana or Service Now or Jira or Zendesk? Great, here's the keys to the car, a tank of gas, and a quarter to call me on a payphone when you get there. Oh wait payphones don't exist anymore...but it doesn't matter because you're never getting there.
These software platforms are built by thousands of engineers over more than a decade of dedicated work. They are they way they are for reasons. To think someone can duplicate them with some clever prompting is to completely fail to understand the scale of the problem at hand.
Your customers are more irrational than you are, and your appeal to them will likely need to resonate with them on an emotional level rather than logical one. I would argue that marketing is the hardest part of entrepreneurship, by far.
Almost everything integrates with SF today and most often understanding, replicating and maintaining these integration pathways may need more than 1.5 engineers. You then bring 3 engineers (to cover absences) and buy enough tokens.
And we haven't even scratched other parts: disaster recovery, security, legal (CCPA/GDPR), etc
So many things I am completely capable of doing on my own I simply don’t want to. I have better things to do. More valuable things.
Yes, build versus buy. The eternal question!
I know a founder who has been building in public and it has had zero impact on his inbound.
The circumstances that led to me trying to push River for the next few months were somewhat accidental, and it felt like a good moment to at least make a go of trying to make it work. I'm not committing the rest of my career/life to any particular decision one way or the other.
I'll reiterate too that I believe we're still quite early in the LLM age and are still waiting for the other shoe to drop. All LLM-generated software feels free at the moment because it's still novel and the exhilaration of accomplishment when you build something complex inside of a few hours is addictive beyond words. However, within a year or two I think we're going to have a lot more software, all of which needs maintaining to some degree, and we're going to become a little more reluctant to generate new projects to add to the heap. This'll cause an adjustment back to a more compromise position.
(Also, could be completely wrong about all of that, so take it for what it is.)
"one of those stingy programmers" might be clearer wrt this use of "cheap" meaning "tightwad" not "inexpensive"
That said, I think the path Brandur is describing is well-trodden and proven out by projects like Sidekiq.
This feature almost always went away as the company grew and the abuse became too much to ignore. I thought it would be safe to trust developers and to deal with isolated abuse when it came up, but the number of people who see any spending perk and treat it like a target they need to maximize is way higher than I ever thought.
There are a lot of examples of this, like companies that offer to pay for dinner if people have to stay late. This seemingly always turns into a game where people hang out in the office and scroll on their phones until the allowed time arrives, then they take their dinner and leave. This doesn’t happen at small companies where you can witness what people are doing, but cross the threshold to big company and many people start doing whatever they can get away with.
There was a big story a few years ago about how employees at a big company were even caught using this perk to order their home groceries because the DoorDash like service they used had launched a section where they could get those things delivered with their food. It was crazy that employees making mid six figure salaries were still brazenly breaking the rules for personal gain of a couple hundreds of dollars per month.
This creates so many weird inefficiencies that I have seen an entire billion dollar companies analytics run on free google sheets + compute because they couldn't figure out what to use for five years.
Build a good product and they will come.
And some bureaucracy is often necessary to evaluate security, data protection agreements, etc.
Some companies are not efficiently allocating resources and so projects sit in legal/security review for longer than is reasonable, but it makes sense that individual developers don't have unilateral authority to use 3rd party vendors.
Packed full of insightful comments that cut against the grain and are logical even if unpleasant to hear, delivered with kindness and a thoughtful, caring tone, and backed up with strong justification.
Did I mention delivered with kindness?
And it mirrors my experience. The struggle has me convinced that to sell anyone anything your offer has to be so overwhelmingly good they’d not just win from having it but lose from not having it. It’s why the slick salespeople of old would talk for minutes at you just to get you to buy a thing once - non stop talking attacking your objections from every angle before finally moving on to the price. Sure, as the person offering the thing you see the value - but your prospect just showed up to your site, they’ve got an Amazon purchase to finish on another tab, the baby is crying in the other room, and there’s an outage. Sorry - your thing does what again?
Acquiring new software is a major commitment beyond just the price tag. It means integration, continuous maintenance, dealing with forced UI updates, supply chain exposure, and so on.
Every seasoned dev (unless very lucky) has dealt with bad software acquisitions, almost all of which seemed to be great deals at the time of purchase.
Not to mention enshittification, predatory prices increases, the supplier getting bought out, etc. The list goes on...